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Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

12 years ago

The service was excellent, friendly and understanding of my requirements.

Product reviews

Date of purchase: 02/04/2014

Trusted Customer

12 years ago

4-6 weeks delivery took 5 months. No apology. Lack of communication. Fitter and customer care…

4-6 weeks delivery took 5 months. No apology. Lack of communication. Fitter and customer care ladies lovely but consultant and management contact were incompetent and, at times rude. Old fashioned...

Plumbs

12 years ago

We are sorry that you feel that you had not been contacted regarding your order for furniture covers. Having looked into your order we can see that a discount was applied to your order for the delays you had encountered. We are however very sorry that you found our communication to be lacking. We hope that you are happy with your finished order and you get many years good service from your covers. Customer Services Team

Product reviews

Date of purchase: 30/04/2014

Trusted Customer

12 years ago

When our sofa covers were fitted there were serious problems - they weren't quite big…

When our sofa covers were fitted there were serious problems - they weren't quite big enough, and two covers had been made with the zips on the wrong face. The couple who took the order and fitted...

Plumbs

12 years ago

We are sorry to hear that you were unhappy with what our Home Consultant discussed with you and your Wife and we are very sorry if this offended you. With regards to the fit of the covers due to them being a Made to Measure item, a second fitting is sometimes required to the desired fit. If you are still not happy with the fit of your covers please contact our customer services team on: 01772 838 363. Customer Services Team

Product reviews

Date of purchase: 02/05/2014

Trusted Customer

12 years ago

delivery schedule met early.

Plumbs

12 years ago

We are sorry to hear you are not happy with the interiors that you have ordered for your cushions. We have looked at your order details and find no complaint has been raised by you previously; however we would be happy to look into this for you. If you could contact Head Office on 01772 838 363 we can discuss the matter and rectify the cushions. Customer Services Team

Product reviews

Date of purchase: 25/02/2014

Trusted Customer

12 years ago

Representative managed our order for suite covers and curtains ,from initial advice to final installation…

Representative managed our order for suite covers and curtains ,from initial advice to final installation in a very efficient and professional manner.

Product reviews

Date of purchase: 15/04/2014

Trusted Customer

12 years ago

Efficient helpful; excellent in everyway!

Product reviews

Date of purchase: 06/04/2014

Trusted Customer

12 years ago

lives up to its wellknown name

Product reviews

Date of purchase: 03/04/2014

Trusted Customer

12 years ago

The service was very good in the end. There was a period when there was…

The service was very good in the end. There was a period when there was no rep covering my area and the alternative service was not tempting.

Product reviews

Date of purchase: 26/03/2014

Trusted Customer

12 years ago

Your agent Michael Smethers arrived punctually to advise and measure up, was very patient, efficient…

Your agent Michael Smethers arrived punctually to advise and measure up, was very patient, efficient and helpful. Likewise when he returned to hang the curtains.

Product reviews

Date of purchase: 12/02/2014

Trusted Customer

12 years ago

Very good knowledgeable service.

Product reviews

Date of purchase: 18/03/2014

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteThe covers still look brand new in spite of my cat's claws! Very pleased with everything about Plumbs.

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteIt took two attempts to get them almost right.

ReupholsteryMore reviews of this productView product websitequality of cushion replacements poorer than the cost implied - too much sagging.

Loose CoversMore reviews of this productView product websiteCovers were made to a high standard,fitted well and put new life back into the old suite.

Loose CoversMore reviews of this productView product websiteGreat quality; wonderful range both in terms of fabric choice and prices. Highly recommend,

Loose CoversMore reviews of this productView product websitevery friendly staff

Loose CoversMore reviews of this productView product websiteThe final loose covers are excellent. My only beef is that there was a very small choice of plain, linen or linen-like washable fabrics.

CurtainsMore reviews of this productView product websiteThe curtains are the colour and texture I chose from the swatches. They are plain maroon and match those which I had before. They hang well and pull together, and open easily. Thank you.

Loose CoversMore reviews of this productView product websiteWe're very pleased with the covers. They fit well and are very nice quality.

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