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Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

12 years ago

Your rep was very helpful and showed me a lot of fabrics, I did not…

Your rep was very helpful and showed me a lot of fabrics, I did not feel pressured to make a purchase.

Product reviews

Date of purchase: 25/04/2014

Trusted Customer

12 years ago

the customer service we received was all excellent. We were very pleased and would happily…

the customer service we received was all excellent. We were very pleased and would happily recommend to others.

Product reviews

Date of purchase: 28/04/2014

Trusted Customer

12 years ago

Everything worked out well. There was a few mix ups (no cushions/no armrest protectors, as…

Everything worked out well. There was a few mix ups (no cushions/no armrest protectors, as ordered) - but all was sorted out efficiently and respectfully.

Product reviews

Date of purchase: 18/04/2014

Trusted Customer

12 years ago

Poor after service.

Plumbs

12 years ago

We were sorry to read you are not happy with the fit of your furniture covers. We have contacted our Home Consultant and he has left you a message to advise that he can visit you to address the problems that you have with the fit. Customer Services Team

Product reviews

Date of purchase: 26/03/2014

Trusted Customer

12 years ago

Very pleased with the covers.

Product reviews

Date of purchase: 15/03/2014

Trusted Customer

12 years ago

I was very pleased with the service I had and the girl who came was excellent plenty…

I was very pleased with the service I had and the girl who came was excellent plenty of good sound advice and very pleasant/

Product reviews

Date of purchase: 15/04/2014

Trusted Customer

12 years ago

I used Plumbs before and was equally very happy with the service the second time round.…

I used Plumbs before and was equally very happy with the service the second time round. Carole, my sales representative was very professional and did a fantastic job. I would recommend Plumbs to...

Product reviews

Date of purchase: 13/04/2014

Trusted Customer

12 years ago

prompt response and very helpful assistance choosing fabric

Product reviews

Date of purchase: 06/04/2014

Trusted Customer

12 years ago

Service was very good both the initial meeting and decision making with the Sales Associate,…

Service was very good both the initial meeting and decision making with the Sales Associate, and with the fitting of the covers.

Product reviews

Date of purchase: 26/03/2014

Trusted Customer

12 years ago

This is a letter I sent to them, as yet received no reply.... Mrs Linda…

This is a letter I sent to them, as yet received no reply.... Mrs Linda Neale Southampton Attention Ms Sarah Page – Managing Director Plumbs Limited Brookhouse Mill Old Lancaster Lane Preston,...

Plumbs

12 years ago

Thank you for your comments. We have looked at your records to investigate the concerns that you have raised. Please accept our apologies for the delay that you experienced with your order for your chair cover. I am afraid that our Suppliers promised us delivery dates that they did not meet. We are writing to advise all customers who have selected this fabric of the problems that we are having and that they could reselect an alternative fabric. However, the re-selection letter has not been sent to yourself as we had received your information requesting a refund. A full refund has now been actioned for both chair covers. May I advise you that you will shortly also receive a personal response from Mrs Page to address the issues you have raised in your letter regarding our poor communication and possible compensation. Please accept our sincere apologies for the inconvenience that has been caused due to the delays. Customer Services Team

Product reviews

Date of purchase: 09/04/2014

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteI am delighted with the fit and quality of my loose covers. They make my suite look like new and I have had lots of compliments! Thank you.

ReupholsteryMore reviews of this productView product websiteWe particularly liked being sent a large piece of the material we had chosen before we made our final decision.

ReupholsteryMore reviews of this productView product websiteNice job.

Loose CoversMore reviews of this productView product websiteQuality and fit to a poor standard. Would not recommend Plumbs.

Loose CoversMore reviews of this productView product websiteVery pleased, fitted well.

Loose CoversMore reviews of this productView product websiteI really like the covers and would recommend your Company to anyone.

Loose CoversMore reviews of this productView product websiteExcellent quality; beautiful colour and design and excellent craftsmanship.

Loose CoversMore reviews of this productView product websitequality excellent - very pleased

Loose CoversMore reviews of this productView product websiteThe Plumbs Sales Associate/Agent was very professional, efficient and particularly good at measuring.

Loose CoversMore reviews of this productView product website

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