I am most impressed with the efficiency and courtesy I have been shown through every stage of my order. In particular I have found Stephen Watson extremely helpful and nothing was too much trouble...
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Product reviews
Date of purchase: 01/03/2014
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Trusted Customer
12 years ago
The representative was excellent.
Product reviews
Date of purchase: 21/04/2014
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Trusted Customer
12 years ago
Very friendly and helpful staff, both in person and on the telephone.
I wiould have liked to have had my chairs overhauled in respect of loose joints and a bit of polishing done but the cost of sending them to Plumbs was prohibitive and they had to be re-webbed locally...
The products took far too long to be delivered - longer than I had been led to believe
Plumbs
Plumbs
12 years ago
Thank you for your feedback. We are pleased to hear that you are happy with the products you received. With regards to our order time, we do normally put on the order forms that delivery is within 6 to 8 weeks, as all furniture covers are a made to measure item. I have looked at the order forms and find that you placed your orders with our Home Consultant on the 25th March 2014 and they were despatched to our Home Consultant for fitting on the 8th May which is within our 8 week period.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.