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Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

12 years ago

Excellent service from start to finish.

Product reviews

Date of purchase: 11/06/2014

Trusted Customer

12 years ago

Very efficient and professional

Date of purchase: 14/04/2014

Trusted Customer

12 years ago

The service was very good from the moment I was contacted by Plumbs representative.

Product reviews

Date of purchase: 19/05/2014

Trusted Customer

12 years ago

Initially your service was good but after the covers did not fit, I had to…

Initially your service was good but after the covers did not fit, I had to telephone (more than once) to find out what was happening with my order.

Plumbs

12 years ago

Please accept our apologies for the delay in your furniture covers fitting to your satisfaction. We do advise that it will take up to 28 days for an alteration to be completed. I have noted that it has taken slightly longer for you to receive the altered covers and for this we do apologise for any inconvenience that was caused. Customer Services Team

Product reviews

Date of purchase: 16/06/2014

Trusted Customer

12 years ago

Good friendly efficient service. Once we had ordered, covers arrived within 3 weeks

Product reviews

Date of purchase: 25/06/2014

Trusted Customer

12 years ago

Service excellent

Plumbs

12 years ago

Thank you for your feedback. We are sorry to read that the valances on your furniture are still slightly creased, in view of this we have requested that our Home Consultant visits you to steam the creases. Customer Services Team

Product reviews

Date of purchase: 29/04/2014

Trusted Customer

12 years ago

Would have been excellent but for the long wait for my curtains and chair cover.…

Would have been excellent but for the long wait for my curtains and chair cover. otherwise, the service was excellent, friendly and helpful

Product reviews

Date of purchase: 08/05/2014

Trusted Customer

12 years ago

My sofa recovering was delayed by about 6 weeks, it took 2 phone calls from…

My sofa recovering was delayed by about 6 weeks, it took 2 phone calls from me to speed things up - I was told during the first conversation that they were having difficulty getting my fabric - if...

Plumbs

12 years ago

Thank you for your feedback. We are sorry to hear that you are unhappy with the service that you encountered during the progress of your order particularly the communication aspect. We continually monitor the service that we provide and our procedures to make changes where they are required to improve the customer experience and we thank you for highlighting the points that you feel need attention. Customer Services Team

Product reviews

Date of purchase: 06/04/2014

Trusted Customer

12 years ago

Very nice lady who came to show us the samples and measure the chairs. She was…

Very nice lady who came to show us the samples and measure the chairs. She was professional in her advice and not pushy.

Product reviews

Date of purchase: 30/06/2014

Trusted Customer

12 years ago

Very good service and pleasant local representative. Vast choice of good quality materials.

Product reviews

Date of purchase: 16/06/2014

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Plumbs Reviews

Loose CoversMore reviews of this productView product websiteEveryone thought I had bought two new sofas. Very impressed.

Loose CoversMore reviews of this productView product websiteGreat!

Loose CoversMore reviews of this productView product websiteMy loose covers now fit perfectly but was disappointed that 2 chairs covers did not fit (after extensive measuring) I had to wait another 5-6 weeks to have them altered and refitted and was left with...Read more

Loose CoversMore reviews of this productView product websiteGood value, good quality

Loose CoversMore reviews of this productView product websiteValances are still crumpled, do feel that fitter should have steamed or ironed them out, as it is difficult for us to bend down to do it. Can you still do it for us.

CurtainsMore reviews of this productView product websitereally pleased with the curtains and the chair cover. the room has been transformed. thankyou

Loose CoversMore reviews of this productView product websiteWanted excellent got good. Massively oversold by the salesman Eric Smith - who by the way is yet to contact me!

Loose CoversMore reviews of this productView product websiteWe are pleased with our choice and the quality of the fabric.

Loose CoversMore reviews of this productView product websiteVery pleased with them, my sofas look brand new!

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