Your representative was pleasant, efficient, helpful and on time for our appointment. She had full knowledge of the most suitable fabrics fitting my requirements, very good service.
I was not happy about the length of time from order to completion of order. I still have not received the two cushion covers I was promised. The sofa cover had to be returned twice before it...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. We are sorry to read you are not happy with the fitting of your furniture covers. In view of this we have arranged for one of our Home Consultant’s to contact you to discuss the concerns that you have with your furniture covers.
Customer Services Team
Bad advice
In summary - I wish I had stuck with my old covers.
Sorry to have to say this but I won't be recommending anyone else to have loose covers made by you.
Plumbs
Plumbs
12 years ago
Thank you for your feedback. We are sorry to read that you are not happy with your furniture covers that we have supplied. From looking at your order we can see that you rang Head Office and requested a discount rather than an alteration and an amount was agreed by yourself. We do apologise for any inconvenience caused.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.