Plumbs Reviews

Thank you for your feedback. We are delighted to hear that you were pleased with your purchase and the professional service provided by Plumbs. We are however sorry that you did not receive notification from the transport team that they were running late, by several hours. Please be assured that your comments will be passed onto to the transport team to make sure that steps are taken to ensure that these circumstances do not reoccur in the future. Customer Services Team

Thank you for your comments. We are sorry to hear that you have laundered a cover and it appears to have shrunk. In view of your concerns we have arranged for a bag and label to be sent in order for you to return the cover that has shrunk, if you would telephone Head Office when the cover is ready for collection we will arrange for the carriers to collect the parcel. Again, please accept our apologies for any inconvenienced caused. Customer Services Team

Thank you for your feedback. We can confirm that on the very rare occasion we cannot get the furniture covers correct after an alteration. I am sorry that we could not manufacture furniture covers to your satisfaction and in view of this a refund cheque for the full amount paid has been sent to you by post. If you have not received the cheque if you could telephone Head Office to discuss this further. Once again, please except our sincere apologies for any disappointment caused. Customer Services Team