We were very pleased with the service given by your representative who was very helpful in helping us chose the right material and style for our 3 piece suite.
Took over 3months to produce poorly made badly finished product
Plumbs
Plumbs
11 years ago
Thank you for your feedback. Please accept our apologies for the furniture covers not being to your satisfaction. In view of this a full refund of all money paid was refunded to you.
Customer Services Team
Thank you for your feedback. We are sorry to hear you are not happy with your furniture covers. In view of this we have requested that our Home Consultant contacts you to arrange to visit and discuss your concerns with you.
Customer Services Team
Product reviews
Date of purchase: 13/07/2014
0
Share
Trusted Customer
11 years ago
Your representative was very efficient, helpful and friendly.
I first contacted Plumbs in August and finally received the finished product in January. In November & December I had to call nearly every week to chase them up and try & find out what was happening....
Read more
Plumbs
Plumbs
11 years ago
Thank you for your feedback. Please accept our sincere apologies for the time it has taken to receive your order. We are sorry to hear you found our communication lacking and for any inconvenience this may have caused. We will pass your comments to the appropriate department in order for us to improve our services for the future. If we can be of any further assistance please do not hesitate to contact the office direct on 01772 838363.
Customer Services Team
Product reviews
Date of purchase: 14/08/2014
0
Share
Trusted Customer
11 years ago
It was all very efficient and painless
Product reviews
Date of purchase: 20/08/2014
0
Share
Trusted Customer
11 years ago
A very friendly salesman who answered all our queries expertly.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.