How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

136

163

ratings over the past year

Displaying all 6,693 reviews

Trusted Customer

11 years ago

Very good service ,would be happy to reccomend Plumbs to friends& family.

Product reviews

Date of purchase: 14/09/2014

Trusted Customer

11 years ago

Polite and on the whole within time scales and budget

Product reviews

Date of purchase: 14/05/2014

Trusted Customer

11 years ago

Everyone I dealt with was very friendly and efficient and the whole process from choosing…

Everyone I dealt with was very friendly and efficient and the whole process from choosing to fitting was not long. my type of furniture. Also although I was told the material was good quality it...

Plumbs

11 years ago

Thank you for your feedback. We are sorry to hear you are not happy with your order for our Traditional Loose Covers. If you would like us to send our Home Consultant to visit and look at any of your concerns, please could you telephone Head Office on 01772 838363 and we will make the arrangements. Customer Services Team

Product reviews

Date of purchase: 22/07/2014

Trusted Customer

11 years ago

Took rather a long time because the factory closed down for holidays

Product reviews

Date of purchase: 10/07/2014

Trusted Customer

11 years ago

Helpful and friendly staff .

Product reviews

Date of purchase: 30/09/2014

Trusted Customer

11 years ago

The adviser Rosemary Clare, was prompt, very professional and a charming person. The covers were…

The adviser Rosemary Clare, was prompt, very professional and a charming person. The covers were delivered on time.

Product reviews

Date of purchase: 22/09/2014

Trusted Customer

11 years ago

Service and admin were good.

Plumbs

11 years ago

Thank you for your comments. We are sorry to hear you are not happy with your order for furniture covers. In view of this could you please contact Head Office on 01772 838363, to discuss the concerns you have and to enable us to send our Home Consultant to visit you. We will do our utmost to resolve the issues that you have with your covers. Customer Services Team

Product reviews

Date of purchase: 07/09/2014

Trusted Customer

11 years ago

bad service

Plumbs

11 years ago

Thank you for your feedback. We would like to apologise that your experience was not a positive one. If you have any ongoing concerns please contact us directly on 01772 838363. Customer Services Team

Product reviews

Date of purchase: 20/08/2014

Trusted Customer

11 years ago

Very professional manner

Product reviews

Date of purchase: 25/08/2014

Trusted Customer

11 years ago

The rep. was very helpful and made useful suggestions

Product reviews

Date of purchase: 04/08/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteI am very happy with my covers,I thinks Plumbs offer a good service& value for money.

Loose CoversMore reviews of this productView product websiteMade well, excellent advice and workmanship

Loose CoversMore reviews of this productView product websiteI'm a little disappointed with the fit, the covers move a lot but that may be due to my type of furniture. Also although I was told the material was good quality it is showing dark marking from...Read more

ReupholsteryMore reviews of this productView product websiteAlthough the work was acceptable the quality of workmanship was not as good as our previous re-upholstery by Plumbs.

Loose CoversMore reviews of this productView product websiteDelighted with our loose covers

Loose CoversMore reviews of this productView product websiteThe quality of the material and finish is very good. The seat covers for the settee were too large which manifested itself by creasing very quickly but Rosemary returned and took them back to be...Read more

Loose CoversMore reviews of this productView product websiteI am pleased with my covers from the point of view that the suite looks better than it did with my old Plumbs stretch covers. They were not a good fit but were excellent from the wash & wear point of...Read more

Loose CoversMore reviews of this productView product websiteok but I would not use again

Loose CoversMore reviews of this productView product websiteGreat choice, great quality, we've used Plumbs before and we'd use Plumbs again.

Loose CoversMore reviews of this productView product websiteThe colour match of the arm covers is very good and we are pleased

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?