Thank you for your comments. We are sorry to hear you are not happy with your order for furniture covers, and would like to send our Home Consultant to visit you and resolve the issues that you have with your covers. Please could you call our Head Office on 01772 838363 and we will make the arrangements for you. Please accept our apologies for any inconvenience caused.
Customer Services Team
Product reviews
Date of purchase: 28/07/2014
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Trusted Customer
11 years ago
Very prompt response to my enquiry and efficient service thereafter.
Product reviews
Date of purchase: 30/07/2014
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Trusted Customer
11 years ago
The service we received was better than I think we expected
The service was excellent throughout, the consultant was friendly, helpful and kept me informed. He explained everything and I felt under no pressure so was able to make an informed choice. I...
Was quite dissapointed.measuring was wrong to start with.although plumbs remade the covers they dont look that professional.considering the adverts in their book.i could have bought a new perfect...
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Plumbs
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear you are not happy with the fit of your furniture covers. In view of this, could you please contact us direct on 01772 838363 to discuss your concerns, and we will also arrange for our Home Consultant to visit and resolve the issues that you have with your covers.
Please accept our apologies for any inconvenience caused.
Customer Services Team
A very frustrating and disappointing experience. We ceratinly could not recommend them and would not deal with them ever!
Plumbs
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear that your order experience did not match your expectations; we note that the order process was protracted due to an unexpected bereavement of a relative of the representative assigned to your order. We are happy to hear however that you are pleased with the finished product and are sure that it will serve you well for years to come.
Customer Services Team
i ordered loose covers and curtains with tiebacks. The curtains arrived without the tiebacks and I was told I would receive them at the beginning of the year. I still haven't received the tiebacks...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.