How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

http://www.plumbs.co.uk

EXCEPTIONAL

Service

4.7

Product

4.7

136

163

ratings over the past year

Displaying all 6,693 reviews

Trusted Customer

11 years ago

Very happy with the general overall service

Product reviews

Date of purchase: 17/08/2014

Trusted Customer

11 years ago

The lady who came and measured my sofa for new covers was excellent. Very helpful…

The lady who came and measured my sofa for new covers was excellent. Very helpful and friendly. I gave her an idea of the colours I was thinking of and her advice was spot on!

Product reviews

Date of purchase: 30/09/2014

Trusted Customer

11 years ago

Excellent service by the fitter who came to the house Good communication re change of…

Excellent service by the fitter who came to the house Good communication re change of colour and delay

Product reviews

Date of purchase: 08/07/2014

Trusted Customer

11 years ago

Representative responded quickly to measure up and quote. Good advice received and she assisted in…

Representative responded quickly to measure up and quote. Good advice received and she assisted in choice of fabric and colour which was very helpful.

Product reviews

Date of purchase: 24/07/2014

Trusted Customer

11 years ago

First class service and help from your representative. He was really knowledgeable, gave good advice…

First class service and help from your representative. He was really knowledgeable, gave good advice and was extremely personable.

Product reviews

Date of purchase: 03/09/2014

Trusted Customer

11 years ago

Order took longer to come than I would have hoped (but not longer than I…

Order took longer to come than I would have hoped (but not longer than I was told to expect)

Product reviews

Date of purchase: 06/08/2014

Trusted Customer

11 years ago

Good service from the home visit prompt delivery of items.

Product reviews

Date of purchase: 14/09/2014

Trusted Customer

11 years ago

Efficient preliminary meeting. Rep arrived punctually, spent time asking my needs, brought in enough samples…

Efficient preliminary meeting. Rep arrived punctually, spent time asking my needs, brought in enough samples to give a good choice but not overwhelming, courteous throughout. Delivery time as...

Product reviews

Date of purchase: 22/07/2014

Trusted Customer

11 years ago

We thought that the service was excellent . We were kept informed at all times,about…

We thought that the service was excellent . We were kept informed at all times,about the progress of our order.

Product reviews

Date of purchase: 08/08/2014

Trusted Customer

11 years ago

Pleasant representative who went to a lot of trouble to make sure we got what…

Pleasant representative who went to a lot of trouble to make sure we got what we wanted. Good service.

Product reviews

Date of purchase: 11/09/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

CurtainsMore reviews of this productView product websiteLovely!

Loose CoversMore reviews of this productView product websiteI am delighted with the new loose covers for my sofa. They fit beautifully. People who visit ask if it is a new sofa!

Loose CoversMore reviews of this productView product websiteCovers exactly as I wanted them

CurtainsMore reviews of this productView product websiteReceived when required and a of very good quality material and workmanship.

CurtainsMore reviews of this productView product websiteThey have been much admired and we are very pleased with the quality and finish.

Loose CoversMore reviews of this productView product websiteHappy with finished product and it looks good in situ

Loose CoversMore reviews of this productView product websiteQuick professional fitting and after fault was found with one cover the item was removed and problem rectified quickly.

Loose CoversMore reviews of this productView product websitesettee cover fits well and curtains are fine.

ReupholsteryMore reviews of this productView product websiteWe liked the final result. Although some of the cover is going a little mishaped. The suite still looks very good

Loose CoversMore reviews of this productView product websiteThe original covers supplied were not quite right, but this was remedied quickly. Very pleased with the service. Happy to recommend the company.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?