Thank you for your feedback. We are sorry to hear that you are having problems with the fitting foam that has been used. In view of this we have requested that our Home Consultant contacts you to discuss your concerns
thay did not keep you in the picture took much longer than prmised
Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear that you found that our communication was not as you would have expected and that your order took longer than anticipated. We would like to assure you that we do place great emphasis providing our customers with the quality of service that they expect and rightly deserve and we are sorry that we did not meet your expectations on this occasion.
Came when said- left good info and had lengthy discussion on fabrics, price, convenience, colours etc. Arranged samples so I could discuss with my husband. Came to fit and all looks lovely. The...
Beware this company. You tell their rep what you need and expect them to fill in the form accordingly. this did not happen for us. When we complained that we had not had our covers returned to us we...
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Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry that your order experience was not as you had expected and that there has been a breakdown in the communication regarding your original upholstery. We would like to assure you that we do place great emphasis on providing our customers with the service that they expect and quite rightly deserve and we are sorry that this was not the case on this occasion.
Representative friendly, informative but not " pushy ". As I moved my piece of furniture prior to the delivery of the cover to another address I fitted it myself. I would recommend that the...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.