I found the service appalling from start to finish!
Simple chair requiring a loose cover, not difficult or so I thought!
1. Measured by a consultant who unfortunately did not have the necessary...
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Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear you are not happy with the delays on your order. We note from our records that your order was received at Head Office after the cut-off date for pre-Christmas delivery, however as your order was urgent we did manage to complete your order in time. We do always advise that a second fitting is sometimes necessary to enhance the look of the furniture covers. We apologise for the delays in this second fitting due to the Christmas period and note a further discount was applied to your order to compensate. If you have any more concerns please do not hesitate to contact us directly.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.