Fitted without great care. Old covers left on the cushions and new ones put over them. No sponge supports used. Fitter in hurry to go home
Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear you are not happy with your furniture covers. In view of this we have requested that our Home Consultant contacts you to arrange to visit to discuss your concerns.
Excellent service throughout the process with fantastic finish. Only small complaint was that I had to wait ages for the work to be done but I suppose that is a reflection on how popular the company...
Sad to see zips visible in centre back of covers instead of at edge, concealed. Also piping at top of covers and across fronts of cushions, where none had existed on the orginal suite.
Product reviews
Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear that you are not happy with your furniture covers. The decisions about piping and zips placement were things that should have been discussed at the time of ordering with the consultant. If you feel that this wasn’t properly explained please contact us at head office on 01772 838363.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.