We were promised to have the covers by Christmas. Head office were very slow to amend matters. Lady who came to fit was very pleasant and helpful.
Lee
Plumbs
11 years ago
Thank you for your feedback. Please accept our apologies for any confusion that may have been caused due to being advised that you would receive your furniture covers in time for the Christmas period. We can confirm that your order was received after the after the Christmas cut off date that we had in place to ensure that customers received their orders in time. Our Home Consultants did advise some customers that they would try to get their orders despatched in time for Christmas but not a guarantee.
Please accept our apologies for any inconvenience this may have caused you.
I chose the fabric from the samples. I had good service from the rep.
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Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear that you are not happy with the shade of your furniture covers. If you do not feel that the finished fabric you received doesn’t adequately match the sample swatch you were given please contact us at Head Office on 01772 838363 and we will investigate this for you.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.