Without going into too much detail, after a few initial problems, I am very pleased with Plumbs Customer After Sales Service who sorted any problems I had.
Excellent and prompt call from your representative initially. The only less than good bit was I suspect beyond your control; the new cushions arrived while I was away on holiday, and were thrown over...
The fabric marked within two weeks of my recovered sofa and chairs being returned. Plumbs claim there is nothing wrong with the fabric.
Lee
Plumbs
11 years ago
Thank you for your comments. We are sorry you are not happy with the fabric that you have selected for your re-upholstery order. We have checked our records and find that you contacted our Head Office in February, and advised that you had got dye on the furniture from your clothing. We did advise you to contact a professional cleaning Company to see if they could remove the dye, as we could not be held responsible for this as it is not a fault with the re-upholstery fabric.
We are sorry for any upset this may have caused you but we can only advise you to contact your local upholstery cleaners to see if they can remove the dye transfer caused by your clothing.
liked my sofa and didn't want to change it but it was looking rather used, loose covers were the idea and a good deal with Plumbs enabled me to smarten it up.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.