How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

Feefo Verified

3 years ago

I was kept up to date with all stages of measuring and fitting

The fitting is perfect and I was very satisfied with the service and I would definitely recommend plumbs to friends and family

Tara

Plumbs

3 years ago

Thank you for your review. Your feedback is important to us, and we're really pleased to hear that you have been satisfied with the service received.

Product reviews

Date of purchase: 13/01/2023

Trusted Customer

Feefo Verified

3 years ago

Value for money.

Speedy and Professional service. The chair is better than when it was new.

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you are happy with the service received.

Product reviews

Date of purchase: 19/01/2023

Trusted Customer

Feefo Verified

3 years ago

Professional

The sales lady was very professional and gave good advice. Would buy again from Plumbs

Tara

Plumbs

3 years ago

Thank you for your review and feedback on the service received, we're really pleased to hear that you have received a professional service.

Product reviews

Date of purchase: 09/02/2023

Mrs Lowry

Feefo Verified

Lyneal

3 years ago

What Mrs Lowry said about Plumbs:

Wrong Order

Not particularly impressed. A simple order for one large dog cover to match the previous order for furniture covers. Instead received two smaller and separate covers. Had to send them back with a...

Tara

Plumbs

3 years ago

Thank you for your review. Your feedback is really important to us, and I can only apologise that you received two pet throws instead of one large one. We're pleased to hear that you have now received the correct item order and thank you for your custom.

Mrs Lowry

3 years ago

Thank you for your response to my previous comments. You may wish to note that, contrary to your note that we have now received the correct item, we are still waiting for it.

Tara

Plumbs

3 years ago

Thank you for the update, I am sorry to hear that you are awaiting the goods. Rest assured, that our Customer Service Team, will chase this up for you.

Product reviews

Date of purchase: 02/03/2023

Mrs Griffiths

Feefo Verified

Macclesfield

3 years ago

What Mrs Griffiths said about Plumbs:

Looks like new furniture

I wanted covers to protect my sofa and armchair from my cats. Plumbs have done an amazing job as my furniture has lots of shapes around the arms and backs . I’ve now got new covers that fit perfect.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear how delighted you are with your covers.

Product reviews

Date of purchase: 27/02/2023

Mrs Radford

Feefo Verified

Scarborough

3 years ago

What Mrs Radford said about Plumbs:

No problems

Good helpful service, great range of fabrics. No pressure to buy, I could have taken all afternoon had I wished.

Tara

Plumbs

3 years ago

Thank you for your feedback. We're really pleased to hear how pleased you have been with the service received.

Date of purchase: 03/02/2023

Trusted Customer

Feefo Verified

3 years ago

5 Star Service

excellent service from booking an appointment with an adviser, very satisfactory estimate, furniture collected and returned on time. Very good customer service from all staff involved with the order.

Tara

Plumbs

3 years ago

Thank you for taking the time to review our service and feedback. We're really pleased to hear how pleased you are with the service received.

Product reviews

Date of purchase: 09/01/2023

Trusted Customer

Feefo Verified

3 years ago

First class service from start to finish.

They did an excellent job on reupholstering two sofas and one chair.

Tara

Plumbs

3 years ago

Thank you for your review. We're pleased to hear that you have received a first class service.

Product reviews

Date of purchase: 18/01/2023

Trusted Customer

Feefo Verified

3 years ago

Well done Plumbs!!

Plumbs have made my old used suite look like a very expensive new one , I'm absolutly thrilled , I can't believe what a difference it has made I shall be getting my bed settee revamped by you the...

Tara

Plumbs

3 years ago

Thank you for your wonderful review. We're pleased to hear that we have met your expectations and that we have given your sofa, a new look.

Product reviews

Date of purchase: 16/02/2023

Mrs Lunn

Feefo Verified

Oldham

3 years ago

What Mrs Lunn said about Plumbs:

Looks like a new suite

Excellent service although pricier than I expected

Tara

Plumbs

3 years ago

Thank you for your review. Your feedback is really important to us and we're really pleased to hear that you are happy with the service.

Product reviews

Date of purchase: 18/01/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteBecause of the service and phone calls to keep me updated.

ReupholsteryMore reviews of this productView product websiteIt seemed expensive at first but the finished chair was well worth it .

CurtainsMore reviews of this productView product websiteBeautiful, bright curtains, made such a difference to my window

Loose CoversMore reviews of this productView product websiteWrong order sent. Material was good but not what was asked for.

AccessoriesMore reviews of this productView product websiteLook like I’ve had new furniture . The skill of whoever made my covers is amazing . Thank you .

ReupholsteryMore reviews of this productView product websitevery good quality, fine workmanship, now good as new.

ReupholsteryMore reviews of this productView product websiteAn excellent job completed in four weeks.

Loose CoversMore reviews of this productView product websiteMy covers are amazing high quality , perfect fit , saved me buying a new suite , the fabric is excellent and looks beautiful , so many fabrics to choose from ( and prices to suit everyone

Loose CoversMore reviews of this productView product websiteExcellent service and a quality product

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?