How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,692 reviews

Trusted Customer

Feefo Verified

3 years ago

The covers for our conservatory chairs were measured and ordered by Karen they were fitted within 6 weeks and look amazing.

Product reviews

Date of purchase: 31/01/2023

Mrs Burgoyne

Feefo Verified

3 years ago

What Mrs Burgoyne said about Plumbs:

Corrine was very helpful and we are happy with our conservatory chair covers

Tara

Plumbs

3 years ago

Thank you for your feedback. We're pleased to hear that you have been happy with the service delivered.

Date of purchase: 24/02/2023

Trusted Customer

Feefo Verified

3 years ago

The sales rep. appeared not to be able to give me a correct cost. He kept making errors before finally arriving at a figure, which was very off putting.

Tara

Plumbs

3 years ago

Thank you for your review. Your feedback is important to us, and I will pass the information provided on to our Region Sales Management Team.

Product reviews

Date of purchase: 01/02/2023

Ms Cheyne

Feefo Verified

3 years ago

What Ms Cheyne said about Plumbs:

Delighted with the transformation of my armchair.

Apologies for late completion of this survey. The process of choosing a fabric and ordering a fitted chair cover with your representative Paul was made very easy and simple, the chair cover was ready...

Tara

Plumbs

3 years ago

Thank you for your review. Your feedback is really important to us, and it's great to hear that you are delighted with the transformation and service received.

Product reviews

Date of purchase: 16/01/2023

Trusted Customer

Feefo Verified

3 years ago

Excellent service

Prompt helpful and considerate. Could not be better.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you have been pleased with the service received.

Product reviews

Date of purchase: 20/02/2023

Mrs Edwards

Feefo Verified

3 years ago

What Mrs Edwards said about Plumbs:

excellent service, impressed with the covers and the fitting.

The service was excellent from start to finish. Very pleased with the quality as well.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you have been pleased with the excellent service received and that you are impressed with the fitting of the covers.

Product reviews

Date of purchase: 24/01/2023

Mrs Shove

Feefo Verified

3 years ago

What Mrs Shove said about Plumbs:

Excellent!

Excellent service, would definitely recommend & use Plumbs again!

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are happy with the service received.

Product reviews

Date of purchase: 23/02/2023

Mrs Cooper

Feefo Verified

3 years ago

What Mrs Cooper said about Plumbs:

Fit not good especially around arms.

Service good.

Tara

Plumbs

3 years ago

Thank you for your review, we're sorry to hear that you aren't happy with the overall fit of the covers. Please can you kindly send over some images to Plumbs@plumbs.co.uk quoting your order reference number in the email and I can assure you the Customer Service Team, will contact you to discuss further.

Product reviews

Date of purchase: 20/02/2023

Trusted Customer

Feefo Verified

3 years ago

Uploaded media

View all media (1)

Excellent service and transformational result!

Excellent customer service throughout the whole process. High quality result and I appreciated dealing with real people. I am amazed with the transformation, didn’t think it was possible! Exceeded...

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you are happy with the whole process and that we have exceeded your expectations.

Product reviews

Date of purchase: 30/11/2022

Mrs Franklin

Feefo Verified

3 years ago

What Mrs Franklin said about Plumbs:

Very satisfied customer

An excellent service was given from start to finish . The representative was very patient and helpful during her visits and the delivery men were very careful when delivering the finished items.

Tara

Plumbs

3 years ago

Thank you for your review. We're really pleased to hear that you have received excellent service.

Product reviews

Date of purchase: 08/12/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product websiteAS with the chairs they were expertly measure and the y and look good along with the other loose covers.

CurtainsMore reviews of this productView product websiteAlthough the curtains are of good quality i was somewhat dismayed to find that a company such as Plumbs were unable to pattern match the fabric at the joins. Very disappointed!!!

Loose CoversMore reviews of this productView product websiteI think I have covered everything in my review regarding Plumbs and the service provided.

Loose CoversMore reviews of this productView product websiteRaymond had all the details from my last cover, so the whole process was very quick

Loose CoversMore reviews of this productView product websitevery pleased with the material and the fit of the fabric. The gentleman who came to do the fitting was very professional and did an amazing job.

Loose CoversMore reviews of this productView product websiteDelighted with our new loose covers! Plumbs made ordering these and the fitting of them so simple & straightforward… highly recommend.

Loose CoversMore reviews of this productView product websiteNot good fit, dissapointed. Looks shabby.

ReupholsteryMore reviews of this productView product websiteExcellent high quality craftsmanship. Completely rejuvenated my furniture of 25 years. Professional service from collection to delivery. Just perfect.!

ReupholsteryMore reviews of this productView product websiteI am really pleased with the upholstery of my furniture. My tired chairs now look like new and I am really impressed with the finished detail. Cushons made to match complete the look perfectly.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?