Excellent!
Very quick & I had my money back in just a few weeks.
The claim form was easy to fill in too & I received regular emails with updates.
Date of purchase: 17/09/2026
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Trusted Customer
Feefo Verified
1 month ago
Was open and honest which led to being sold a policy which wasnt much help to my pet.
Rebecca
Petplan
1 month ago
Hi,
I'm sorry to hear you were unhappy with the exclusions placed when starting a policy. We do try and be as honest and open as we can so there are no surprises in the event of a claim. I'll pass your feedback on relating to the cover and exclusions and thank you for your time.
Thanks, Becky - The Petplan Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.