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Headwater Reviews

Displaying all 1,498 reviews

JOHN WEIGHT

Feefo Verified

3 years ago

What JOHN WEIGHT said about Headwater:

So far so good!

Good service from sales & admin team. Managed our travel changes effectively. The Headwater itinerary document didn't always make chronological sense and with some event duplication. IT system...

Paula Farmer

Headwater

3 years ago

Thank you for taking the time to post your review. Your comments are appreciated and we shall certainly look into the documentation that you have mentioned. Regards Headwater Customer Service

Trusted Customer

Feefo Verified

3 years ago

Very efficient and helpful

Paula Farmer

Headwater

3 years ago

Thank you for taking the time to post your review with such positive feedback which is always welcomed by the team. Headwater Customer Services

JONATHAN POTTER

Feefo Verified

3 years ago

What JONATHAN POTTER said about Headwater:

Efficient and helpful staff

Paula Farmer

Headwater

3 years ago

Thank you for taking the time to post your review with such welcome and kind comments. Headwater Customer Services

LESLEY LAING

Feefo Verified

3 years ago

What LESLEY LAING said about Headwater:

Good company to deal with

Good efficient always ready to help

Paula Farmer

Headwater

3 years ago

Thank you so much for posting such a positive review. Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Stephanie was super helpful! Can’t wait to go on our cycle trip to Umbria

Great service, Stephanie was very helpful, easy to book - looking forward to our cycling holiday in Umbria 😊

Paula Farmer

Headwater

3 years ago

Thankyou for posting such a positive and welcoming review. Your comments are very much appreciated and will be shared with Stephanie Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Competent helpful staff

Megan was competent and very helpful. She was able to answer all our questions and meet all our requests. The only reason for not giving 5 stars was that I rang three times before I was able to talk...

Paula Farmer

Headwater

3 years ago

Thank you for posting your review and your kind comments regarding Megan. We are however truly sorry that your experience trying to contact Headwater was marred by the difficulties in getting through to talk to a member of the team during what has been a very busy period. Kind regards Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Extremely helpful knowledgeable and efficient

Paula Farmer

Headwater

3 years ago

Thank you for posting your positive and welcoming review. Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Booking arrangements were easy and handled well.

Very helpful, always contacted when said they would, not too pushy!

Paula Farmer

Headwater

3 years ago

Thank you for posting your review. It is always welcoming to read such positive feedback. Headwater Customer Services

TIMOTHY FOWLER

Feefo Verified

3 years ago

What TIMOTHY FOWLER said about Headwater:

Very helpful staff, especially Megan.

Paula Farmer

Headwater

3 years ago

Thank you for taking the time to post your kind review Headwater Customer Services

DAVID BETTS

Feefo Verified

3 years ago

What DAVID BETTS said about Headwater:

A highly satisfied customer!

We have travelled with Headwater on many previous occasions and we have generally had really good experiences. We have just booked another trip and the booking process was very smooth, even though...

Paula Farmer

Headwater

3 years ago

Thank you for posting such a welcoming and lovely review. It's always lovely to know that we are continuously providing an excellent service for you to be able to enjoy your Headwater holiday. Kind regards Headwater Customer Services

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