Headwater Reviews

Thank you for your lovely comments. I will make sure I pass them on to Megan. We are keeping everything crossed the hotels have availability for you! Stephanie

Thank you for your review. I am sorry that you have incurred additional costs for your holiday. Sadly we are not always aware of these until our local agents check room availability. I can see our agent Andrew has been in touch and explained the charges. I can see your holiday is now confirmed and I hope you have a wonderful time. Kind regards Stephanie

Thank you so much for your lovely comments. What a great way to start a Monday reading this :-)

Thank you very much for your lovely comments. We love to read these!

Thank you for you lovely feedback. We hope you have a wonderful holiday when it arrives.

Thank you for your feedback, we are really sorry we have not met your expectations on this occasion and will use this to improve and train our team. Due to the nature of some our our smaller hotels, responses are not always instant. However we do understand how frustrating this can be and we should update you accordingly during the process. Please accept our apologies. You should have received your refund as this has been processed. Please give us a call if it is still not appearing in your account and we will follow up with our accounts department.

Thank you for you wonderful comments. Helen will be thrilled to read this. Have a great holiday.

Thank you for your wonderful comments. We love to receive reviews like this :-)

Thank you very much for this lovely review.

Thank you. We think Megan is wonderful too :-)