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Headwater Reviews

Displaying all 1,497 reviews

JACLYN WOOD

Feefo Verified

3 years ago

What JACLYN WOOD said about Headwater:

Better than brilliant customer service

Travel companies show their real worth when things go wrong. The weather in Greece royally scuppered our holiday plans but Paula and Katie at Headwater were all over it and within 24 hours we had a...

Steph

Headwater

3 years ago

Thank you so much for you lovely review. I am so pleased we were able to get you alternative holiday. Who would think Greece would have bad weather in September!. Enjoy Italy and we look forward to booking Greece in the future. Stephanie

MARK GLADMAN

Feefo Verified

3 years ago

What MARK GLADMAN said about Headwater:

Excellent service provided by Andrew and the team as always.

Steph

Headwater

3 years ago

Thank you so much for your comments, I will feed them back to Andrew. You have booked a wonderful trip that I was lucky enough to experience earlier in the year. Have a great time. Stephanie

TESSA GOODCHILD

Feefo Verified

3 years ago

What TESSA GOODCHILD said about Headwater:

Prompt efficient helpful friendly

Steph

Headwater

3 years ago

Thank you so much for our 5* review. I am so pleased our service has met with your expectations. I can see you are due to travel soon so have a safe journey and a wonderful holiday.

MARGARET MACMILLAN

Feefo Verified

3 years ago

What MARGARET MACMILLAN said about Headwater:

excellent so far

Understood what I wanted to book, remembered me from previous bookings, came back to me within hours so that I could proceed and pay my deposit. Informed what information they are waiting for.

Steph

Headwater

3 years ago

Thank you for your comments. I know we have spoken about your booking too! So pleased we managed to secure your dates and get you an amazing holiday to look forward too.

VIVIENNE JONES

Feefo Verified

3 years ago

What VIVIENNE JONES said about Headwater:

Late Autumn get-away.

Good customer service. Lauren and Andrew were both helpful on the telephone.

Steph

Headwater

3 years ago

Thank you so much for your lovely comments. I will feed them back to Lauren and Andrew. You have picked a wonderful trip! Having visited myself earlier this year I am sure you will have a fabulous time :-) Stephanie

GILLIAN STEWART

Feefo Verified

Edinburgh

3 years ago

What GILLIAN STEWART said about Headwater:

helpful, prompt service.

Responses to our queries were prompt and helpful although the choice of walking holidays in one location - which was our preference - was a bit limited.

Steph

Headwater

3 years ago

Thank you for you comments and I am pleased we provided a good service. We are continually adding new and exciting trips to our programme and I will feedback your comments about our single centre choices to our programme managers. If there is anywhere in particular you are interested in do drop us an email and we can put the suggestion forward. Stephanie

ROBERT KITCHINGMAN

Feefo Verified

3 years ago

What ROBERT KITCHINGMAN said about Headwater:

Thanks Megan.

Steph

Headwater

3 years ago

I'm glad Megan was able to get you holiday booked to look forward too. Stephanie

TREVOR NORWOOD

Feefo Verified

3 years ago

What TREVOR NORWOOD said about Headwater:

Great service

Jo was incredibly helpful and her guidance was invaluable.

Steph

Headwater

3 years ago

Thank you so much for your lovely comments. Jo will be so pleased :-) Have a wonderful holiday, not long to wait!

Trusted Customer

Feefo Verified

3 years ago

Friendly and professional service

Ease of booking

Steph

Headwater

3 years ago

Thank you for your review. We like to make the booking process as easy as possible and enjoy getting you a trip arranged to look forward too. Stephanie

NICHOLAS LE-FAYE

Feefo Verified

3 years ago