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Headwater Reviews

Displaying all 1,497 reviews

Trusted Customer

Feefo Verified

2 years ago

Efficient human experience.

Steph

Headwater

2 years ago

Thank you for your 5* review. I am so pleased we were able to get you a holiday booked to look forward to :-) Stephanie

HARRY DEAN

Feefo Verified

2 years ago

What HARRY DEAN said about Headwater:

Just professional and welcoming throughout

Steph

Headwater

2 years ago

Thank you so much for your kind words and 5* review. I am sure you will have a great time at Venabu :-)

WILLIAM PEARSON

Feefo Verified

2 years ago

What WILLIAM PEARSON said about Headwater:

Helpful support line.

Steph

Headwater

2 years ago

Thank you for your review. I am glad Megan was able to get you a wonderful holiday to Malta booked. Having done a sample of this trip I know you will have a fabulous time :-) Stephanie

Trusted Customer

Feefo Verified

2 years ago

Great communication

Phone answered quickly Listened to our requirements and arranged a holiday to suit. Very good communication.

Steph

Headwater

2 years ago

Thank you very much for your comments and 5* review, this means a lot to the team and Kate, your booking agent :-) Have a wonderful holiday Stephanie

Trusted Customer

Feefo Verified

2 years ago

Regular Headwater trippers

We have been on a number of holidays and the service is always excellent.

Steph

Headwater

2 years ago

Thank you so much for your kind words. The team try really hard to provide a good service :-) Have a wonderful holiday. Stephanie

CHRISTOPHER ROBERTSON

Feefo Verified

Knutsford

2 years ago

What CHRISTOPHER ROBERTSON said about Headwater:

Booking with confidence

This feedback is about the booking experience - which isn't yet completed. So is based on what has happened so far. The agent has been very friendly, receptive and patient with our initial...

Steph

Headwater

2 years ago

Thank you very much for the wonderful comments you have made. I have passed them on to Helen. Stephanie

Trusted Customer

Feefo Verified

2 years ago

On the whole good. I was not happy about using the phone as the signal was not always good, prefered email especially for making payments.

Steph

Headwater

2 years ago

Thank you for your comments and review. You can make payments on our website using the secure link if this is easier for you in the future :-) Have a great time in Austria. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Cycling the Dordogne, traveling by train

Very friendly and helpful. I was able to talk through our travel requirements with Helen our representative as we had decided to use the train to our destination rather than fly. The service was very...

Steph

Headwater

2 years ago

Thank you so much for your lovely comments. I have just passed them to Helen and she was so pleased you are happy with her service :-) You have a fabulous trip booked which I know you will enjoy. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Helpful and timely

Steph

Headwater

2 years ago

Thank you for your comment and 5* review, it is very much appreciated :-)

Trusted Customer

Feefo Verified

2 years ago

Kate was incredibly helpful. She was thorough in her work and went out of her way to look at different options to best suit our travel plans. I cannot praise her enough. She was professional yet...

Sophie

Headwater

2 years ago

Thank you for your lovely review, it is wonderful to hear. I will be sure to pass your lovely comments on to Kate.