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Headwater Reviews

Displaying all 1,497 reviews

Trusted Customer

Feefo Verified

1 year ago

Booking process

Helpful, knowledgeable and friendly staff who were able to answer all our queries extremely promptly.

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to post your review. We very much welcome your kind comments.

Feefo Verified

Salisbury

1 year ago

What JO said about Headwater:

Positive and attentive

Positive and attentive. Quick response times. No nonsense approach.

Paula Farmer

Headwater

1 year ago

Thank you for posting your review. Your positive feedback is very welcome.

MJP

Feefo Verified

Staffordshire

1 year ago

What MJP said about Headwater:

Hiking Madeira

listened to our requests and worked very hard to make the dates and trip fit together

Paula Farmer

Headwater

1 year ago

Thank you for posting such a positive and welcome review

Trusted Customer

Feefo Verified

1 year ago

HELPFUL STAFF

STAFF V HELPFUL

Paula Farmer

Headwater

1 year ago

Thank you so much for taking the time to post your welcome review.

Trusted Customer

Feefo Verified

1 year ago

Paula Farmer

Headwater

1 year ago

Thank you for your welcome 5 star review

Trusted Customer

Feefo Verified

1 year ago

Efficient service

This is our second booking with Headwater and with Megan. Very efficient and helpful with good advice. Looked at alternatives in a very efficient manner. Communication during booking process...

Paula Farmer

Headwater

1 year ago

Hi there. Thank you for posting such a lovely review and for your kind words referencing to Megan which we will share with her.

N N

Feefo Verified

1 year ago

What N N said about Headwater:

Service from Luke was great. He enabled us to do the holiday we wanted when flight options to nearest airport weren’t available. Thank you.

Paula Farmer

Headwater

1 year ago

Thank you for posting your review. It’s great that Luke could help make your holiday happen despite the challenges. We hope you have a great trip.

ARMOREL BALL

Feefo Verified

Oxted

1 year ago

What ARMOREL BALL said about Headwater:

A knowledgeable friend, glad to help out

Knowledgeable friendly efficient. The person I spoke to felt like a friend, pleased to help and glad to listen to my queries.

Paula Farmer

Headwater

1 year ago

Thank you for posting your review. It's always great when someone makes you feel comfortable and really listens. Sounds like you had an excellent experience

Trusted Customer

Feefo Verified

1 year ago

Deferring my holiday to 2026

Due to sad circumstances I have had to defer my booking to next year. The staff at headwater, especially Will, have been kind and very helpful.

Paula Farmer

Headwater

1 year ago

I’m so sorry to hear about your situation, but it’s great to know that Will and the team at Headwater have been so supportive. Wishing you all the best, and I hope next year’s trip goes smoothly for you!”

Trusted Customer

Feefo Verified

1 year ago