Excellent communication so far.
Easy deposit process.
Steph
Headwater
1 year ago
Thank you for taking the time to fill out our survey and give such nice comments.
I'm pleased everything has gone well with the booking process
Stephanie
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ANNE MCCANN
Feefo Verified
Saltburn-by-the-Sea
1 year ago
What ANNE MCCANN said about Headwater:
Excellent service
Andrea was friendly, competent, efficient, helpful and very customer focussed. I was very pleased to make the booking with her.
Steph
Headwater
1 year ago
Thank you for your lovely comments, Andrea will be thrilled :-)
Stephanie
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RM
ROBERT MURRAY
Feefo Verified
Aberdeenshire
1 year ago
What ROBERT MURRAY said about Headwater:
Excellent
Phone answered promptly. Friendly staff.
Person booking our holiday (Andrea) was knowledgable, considerate and helpful. Inspired confidence that she understood our requirements.
Paula Farmer
Headwater
1 year ago
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. It's great to know that Andrea was able to provide you with the knowledge and assistance you needed while booking your holiday. We’ll be sure to pass along your feedback to her.
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MICHEL DUMONT
Feefo Verified
FRASNES-LEZ-ANVAING BELGIUM
1 year ago
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to post your 5 star review
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VM
VALERIE MORRISON
Feefo Verified
1 year ago
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to post your 5 star service rating with us. It is very much appreciated.
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RAY HARDY
Feefo Verified
Salt Lake City
1 year ago
What RAY HARDY said about Headwater:
Very happy
Excellent customer service. Wasn't quite sure on trip selection, have never been to the location. Timely suggestions made all the difference. Looking forward to the trip.
Paula Farmer
Headwater
1 year ago
Thank you for your wonderful feedback! We’re so glad our suggestions helped guide you in selecting the right trip. It’s great to hear you’re excited for your future holiday.
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Trusted Customer
Feefo Verified
1 year ago
Easy booking & very helpful staff.
Very helpful, knowledgeable, & responsive staff throughout the booking process. The process was efficient & straightforward. We are returning customers.
Paula Farmer
Headwater
1 year ago
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. It’s always a pleasure to welcome back returning customers.
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Trusted Customer
Feefo Verified
1 year ago
They don't call her Helpful Helen for nothing.
Paula Farmer
Headwater
1 year ago
Thank you so much for the kind words we will be sure to share your feedback with Helen!
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Trusted Customer
Feefo Verified
1 year ago
Third trip with Headwater
Excellent. Really helpful. Would definitely recommend and use again.
Steph
Headwater
1 year ago
Thank you very much for your fabulous review. I hope you go on to use your loyalty discount for further trips with us.
Enjoy Umbria when the time comes
Stephanie
0
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Trusted Customer
Feefo Verified
1 year ago
As expected, service was knowledgeable and courteous as usual.
Steph
Headwater
1 year ago
Thank you very much for your review today. It means a lot to the team when we get wonderful comments such as yours.
Stephanie
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!