Very professional and timely responses. Luke has been wonderful and responsive to deal with.
Paula Farmer
Headwater
1 year ago
Thank you for the kind words! I'm glad to hear that Luke has been helpful and responsive. We strive to provide the best service possible and appreciate your positive feedback
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Trusted Customer
Feefo Verified
1 year ago
Helpful friendly and efficient.
Very helpful and friendly.
We are very pleased with all the information we received.
We would recommend them to anyone.
Paula Farmer
Headwater
1 year ago
Thank you so much for your kind words! We’re delighted to hear that you found the information helpful and that our team made such a positive impression. It means a lot to us that you’d recommend our services.
Helen at Headwater provided a very prompt response to our initial email enquiry. This was followed up with a detailed quotation, as well as answering all our questions. Our trip was all sorted and...
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Paula Farmer
Headwater
1 year ago
Thank you so much for your kind feedback! We're thrilled to hear that Helen was able to assist you promptly and efficiently, and that your trip planning went smoothly.
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WARREN WEBBER
Feefo Verified
Blenheim, New Zealand
1 year ago
What WARREN WEBBER said about Headwater:
Prompt & professional
Prompt & professional communications. Well researched cycle tour options.
Paula Farmer
Headwater
1 year ago
Thank you for your feedback! We’re glad to hear that our communication was prompt and professional, and that you were happy with the cycle tour options we provided
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NI
Nick
Feefo Verified
Manchester
1 year ago
What Nick said about Headwater:
Highly recommended!
Very friendly and efficient. Really helpful and we were kept well informed throughout the booking process. Highly recommended!
Paula Farmer
Headwater
1 year ago
Thank you for your kind words! We're so glad to hear that you found our service friendly and efficient. It's great to know you felt well-informed throughout the booking process. We truly appreciate your recommendation and look forward to assisting you again in the future!
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Trusted Customer
Feefo Verified
1 year ago
Quick and efficient thus far (to the point of booking and confirming accommodation). Megan was very helpful.
Paula Farmer
Headwater
1 year ago
Thank you so much for your feedback! We're thrilled to hear that your experience has been quick and efficient, and that Megan was able to assist you effectively. If you need any further help or have more questions, don't hesitate to reach out. We’re here to help!
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Trusted Customer
Feefo Verified
1 year ago
Booking process
Helpful, knowledgeable and friendly staff who were able to answer all our queries extremely promptly.
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to post your review. We very much welcome your kind comments.
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JO
JO
Feefo Verified
Salisbury
1 year ago
What JO said about Headwater:
Positive and attentive
Positive and attentive.
Quick response times.
No nonsense approach.
Paula Farmer
Headwater
1 year ago
Thank you for posting your review. Your positive feedback is very welcome.
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MJ
MJP
Feefo Verified
Staffordshire
1 year ago
What MJP said about Headwater:
Hiking Madeira
listened to our requests and worked very hard to make the dates and trip fit together
Paula Farmer
Headwater
1 year ago
Thank you for posting such a positive and welcome review
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Trusted Customer
Feefo Verified
1 year ago
HELPFUL STAFF
STAFF V HELPFUL
Paula Farmer
Headwater
1 year ago
Thank you so much for taking the time to post your welcome review.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!