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Headwater Reviews

Displaying all 1,496 reviews

MARTHA WALKER

Feefo Verified

London

1 year ago

What MARTHA WALKER said about Headwater:

Very informative enquire

Very knowledgeable about the holiday being considered

Steph

Headwater

1 year ago

Thank you very much for your lovely review. Puglia has been so very popular this year I know you will have a great time when you go :-) Stephanie Customer Coordinator

DAVID KNASS

Feefo Verified

Mellor

1 year ago

What DAVID KNASS said about Headwater:

Fast and Friendly Service

Very helpful and efficient. All sorted out within 24 hours.

Steph

Headwater

1 year ago

Thank you very much for taking the time to post your review we really appreciate it. Madeira is a wonder place to visit and I'm sure Luke told you all about it when you spoke him :-) Have a great time Stephanie Customer Coordinator

HELEN DIGNUM

Feefo Verified

1 year ago

What HELEN DIGNUM said about Headwater:

Personal helpful service

Personal knowledgeable service. Liked talking to a real person

Steph

Headwater

1 year ago

Thank you very much for your review. Steph is indeed very real and has also visited Venabu, so a great agent to book with. I'm sure you will have a fabulous time when you go :-) Stephanie Customer Coordinator

JAMES

Feefo Verified

NEWCASTLE UPON TYNE

1 year ago

What JAMES said about Headwater:

Levada walking in Madeira

Excellent point of contact. A friendly competent voice who was able to talk us through our plans and give good advice and a quote within the hour

Steph

Headwater

1 year ago

Thank you for your wonderful review. I will certainly share this with the wider team and make sure Helen sees it :-) Stephanie

RICHARD ADAMS

Feefo Verified

Norwich

1 year ago

What RICHARD ADAMS said about Headwater:

Booking Malta/Gozo

Quick. Efficient. Friendly. Knowledgeable.

Steph

Headwater

1 year ago

Thank you so much for your review. It is always a pleasure to hear from you :-) Stephanie

Ben ROSS

Feefo Verified

1 year ago

What Ben ROSS said about Headwater:

Prompt, friendly and efficient. Thank you.

Steph

Headwater

1 year ago

Thank you for your review and kind words :-) Stephanie

Trusted Customer

Feefo Verified

1 year ago

Very good

Great communication with the rep, prompt replies and quick booking. All sorted without any issues. Reasonable cost too. So far I'm a happy client.

Steph

Headwater

1 year ago

Thank you for your lovely review. You have booked our most popular trip, Cross Country Skiing at Venabu and I know you will have a fabulous time. Stephanie

Trusted Customer

Feefo Verified

1 year ago

Excellent service.

Steph

Headwater

1 year ago

Thank you for your 5 * review it is very much appreciated. Enjoy Italy when the time comes :-) Stephanie

Trusted Customer

Feefo Verified

1 year ago

Personal Service

I have not yet gone on the holiday but can write about the booking experience. I was interested booking a walking holiday ( Hidden valley of Cordoba) and submitted a request for more information. I...

Steph

Headwater

1 year ago

Thank you for your review and 5*s . The team try hard to put the perfect trip together for their customers and I'm pleased to read that Luke did a good job for you :-)

Trusted Customer

Feefo Verified

1 year ago

Slow response from local agents

The engagement with the consultant was good however it took a long time for my holiday to be confirmed because Headwater were using an external agent who were not able to provide them with the...

Steph

Headwater

1 year ago

Thank you f or your review. I completely understand how frustrating it is when it takes a while to confirm your booking. When there are in excess of 5 hotels to check it can take longer but it is all confirmed now :-) Stephanie

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