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Headwater Reviews

Displaying all 1,496 reviews

JANE SMITH

Feefo Verified

GBR

10 months ago

What JANE SMITH said about Headwater:

A great company to deal with.

Very friendly and responsive. They always get back to you quickly with the information you need and are extremely helpful and pleasant to deal with.

Steph

Headwater

10 months ago

Thank you very much for your lovely review and 5 *'s :-) Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

10 months ago

Professional, knowledgeable and friendly holiday company

Professional, knowledgeable and friendly service. Helped with questions about our holiday choice and booked with ease. Communication each step of the booking process was excellent.

Steph

Headwater

10 months ago

Thank you so much for your wonderful review and 5*s. I have shared with Steph who will be so pleased :-) Enjoy the Dordogne when the time comes. It is my favorite region in France, there is so much to see and do there!! Stephanie Customer Coordinator

HARRIET KEMP

Feefo Verified

10 months ago

What HARRIET KEMP said about Headwater:

Good as ever

As ever very easy to deal with, understand our needs and responsive to specific requests

Steph

Headwater

10 months ago

Thank you so much for your review and 5*'s it is much appreciated :-) I am sure you will love Gozo, I know I did! Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

10 months ago

Lack of follow-up confirmation

Very pleasant staff but for the first time in dealing with Headwater were very slow at confirming our reservation request had been confirmed. Whilst one member of the booking party eventually...

Steph

Headwater

10 months ago

Thank you so much for your review, and I’m really sorry we didn’t get back to you as quickly as we normally would. I can see your confirmation invoice has now been sent, and we’re looking into what caused the delay. We truly appreciate your patience and understanding — and hope you have an amazing time in Italy! Stephanie Customer coordinator

GRAHAM

Feefo Verified

GBR

10 months ago

What GRAHAM said about Headwater:

Going the extra mile

Helen & Sara went the extra mile in tailoring our self-guided cycling tour.

Steph

Headwater

10 months ago

Thank you for taking the time to pop a review on for us. I will share this with the team :-) Stephanie Customer Coordinator

SANDRA J

Feefo Verified

CAN

10 months ago

What SANDRA J said about Headwater:

Asks met

Luke was diligent in answering questions and realizing a booking success with my asks met.

Steph

Headwater

10 months ago

Thank you very much for you lovely review. I will make sure Luke sees this :-) Stephanie Customer Coordinator

SARAH ELLIOTT

Feefo Verified

GBR

10 months ago

What SARAH ELLIOTT said about Headwater:

Good booking experience

Very friendly and efficient.

Steph

Headwater

10 months ago

Thank you for your review and 5's :-) Have a wonderful time in Italy next year. Stephanie Customer Coordinator

STUART REVELL

Feefo Verified

GBR

10 months ago

What STUART REVELL said about Headwater:

Excellent booking service.

Friendly and efficient.

Steph

Headwater

10 months ago

Thank you for taking the time to pop a review on for us, it is appreciated. Enjoy Italy when the time comes. Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

10 months ago

Great service

Stella was very helpful and efficient and communicated promptly and efficiently

Steph

Headwater

10 months ago

Thank you for your review today. Venabu is our most popular trip so I know you will enjoy it :-) Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

11 months ago

Friendly, efficient service.

Hannah, the Headwater advisor, was friendly, polite and extremely helpful. She was able to answer all my queries regarding our forthcoming trip and spent some time checking and pricing various...

Steph

Headwater

10 months ago

Thank you very much for your wonderful review. I have shared with Hannah and the team :-) Stephanie Customer Coordinator