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Headwater Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,473 reviews

Trusted Customer

Feefo Verified

9 months ago

Great service from Headwater

The agent (Megan) quickly understood what we wanted to achieve and worked with us to get the flights and extra accommodation we required in addition to the walking package we were interested in. The...

Steph

Headwater

9 months ago

Thank you so much for your review, Megan will be thrilled :-) You have picked a fabulous trip which I hope you will enjoy. Stephanie Customer Coordinator

GARETH THOMAS

Feefo Verified

9 months ago

What GARETH THOMAS said about Headwater:

Good service

The service was good. Persistent requests for feedback are NOT good.

Steph

Headwater

9 months ago

Thank you for your review and I do apologise if you were sent numerous reminders :-( Stephanie Customer Coordinator

CLARE GIBBONS

Feefo Verified

GBR

9 months ago

What CLARE GIBBONS said about Headwater:

What's not to love!

Responsive, flexible, friendly, great holidays and good price. What's not to love!

Steph

Headwater

9 months ago

What a lovely review, thank you so much. You have chosen a fabulous trip! I am sure you will enjoy it when the time comes. Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

9 months ago

A very good company.

This is our ninth cycling trip with Headwater. They are a very good company to deal with, the accommodation and services they organise have been excellent. This has been particularly important for...

Steph

Headwater

9 months ago

Thank you so much for your wonderful review. Our overseas travelers are so important to us and its lovely to see the time difference has not impacted our service to you :-) Stephanie Customer Coordinator

AMY DALRYMPLE

Feefo Verified

9 months ago

What AMY DALRYMPLE said about Headwater:

Friendly , knowledgeable and efficient.

Steph

Headwater

9 months ago

Thank you very much for your 5* review. I am sure you will enjoy the Italian Dolomites when the time comes :-) Stephanie Customer Coordinator

SUSAN NIMMO

Feefo Verified

GBR

9 months ago

What SUSAN NIMMO said about Headwater:

Great holidays

An excellent range of holidays, well described on their website. Prompt helpful responses to emails.

Steph

Headwater

9 months ago

Thank you so much for your review. We are very proud of our holiday selection, which is growing year on year with more new and exciting destinations being added :-) Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

9 months ago

Excellent service

Booking process was efficient and Helen was very helpful as always.

Steph

Headwater

9 months ago

Thank you for your wonderful review. I have shared this with Helen and the wider team. Stephanie Customer Coordinator

DAVID KNAPPER

Feefo Verified

GBR

9 months ago

What DAVID KNAPPER said about Headwater:

Very helpful, happy to book again after this years holiday

Steph

Headwater

9 months ago

Thank you much for your review and we look forward to booking your next adventure :-) Stephanie Customer Coordinator

CHARLES MITCHELL

Feefo Verified

9 months ago

Steph

Headwater

9 months ago

Thank you so much for your 5*'s it means a lot to the team :-) Stephanie Customer Coordinator

Trusted Customer

Feefo Verified

10 months ago

Booking the trip made easy

I have only booked a trip but Helen was easy to work with and very helpful. Last year we almost booked the same trip and Megan was also helpful.

Steph

Headwater

10 months ago

Thank you for your review and booking with us again :-) I don't need to tell you what a wonderful time you will have in Venabu! Stephanie Customer Coordinator

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