My queries my were delt with and explained to my satisfaction.
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Trusted Customer
Feefo Verified
2 months ago
…….
All 3 tills were staffed when I arrived. Pleasant and helpful staff
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Trusted Customer
Feefo Verified
2 months ago
Top service
Spot on. Good polite service. What you want and expect.
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Trusted Customer
Feefo Verified
2 months ago
excellent service
very good very informative.
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Trusted Customer
Feefo Verified
2 months ago
Great Service Quick to Arrange Good Communication
I had a very positive experience with West Bromwich Building Society when arranging my mortgage. The process was completed in around six weeks from viewing the property to moving in, which I was very...
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Gemma L
West Brom Building Society
2 months ago
Thanks for your lovely feedback. We're delighted to hear your mortgage application progressed smoothly and was completed so quickly. It's great to know our updates helped keep you informed throughout the process. We appreciate your recommendation and wish you every happiness in your new home. - Gemma L.
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MH
Michael Hrywniak
Feefo Verified
GBR
2 months ago
What Michael Hrywniak said about West Brom Building Society:
The member of staff on the phone answered my questions and qaz very helpful and polite
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Trusted Customer
Feefo Verified
2 months ago
Friendly and helpful services
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Trusted Customer
Feefo Verified
2 months ago
Nice friendly approach ,adviser helpful
Pleasant friendly advisor good advice given
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JT
Janice Taylor
Feefo Verified
GBR
2 months ago
What Janice Taylor said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.