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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,122

775

120

68

100

6,185

ratings over the past year

Displaying all 6,574 reviews
Trusted Customer
1 hour ago
Date of purchase: 08/07/2025
Helpful and Patient also thorough
EXTREMELY Helpful . VERY Satisfied.
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Trusted Customer
1 hour ago
Date of purchase: 08/07/2025
Very helpful as usual and friendly
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Trusted Customer
1 hour ago
Date of purchase: 08/07/2025
Darren was excellent had social graces resolved important issue leaving Client’s mind at rest.
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Trusted Customer
1 hour ago
Date of purchase: 08/07/2025
West Bromwich B/S customer service
Prompt clear and efficient service
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Trusted Customer
1 hour ago
Date of purchase: 08/04/2025
Great advice in what should have been a difficult situation
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AP
Arthur Park
Hartshead
1 hour ago
Date of purchase: 08/07/2025
What Arthur Park said about West Brom Building Society:
Your guy was helpful and patient.
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CR
Carol Riordan
Walsall
2 hours ago
Date of purchase: 08/06/2025
What Carol Riordan said about West Brom Building Society:
Helpful, informative, friendly, professional.
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Trusted Customer
2 hours ago
Date of purchase: 08/07/2025
Staff (James) were polite and efficient. They dealt with my query quickly and it was a lot easier phoning than I thought it was going to be.
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SO
Sandra Oakes
2 hours ago
Date of purchase: 08/07/2025
What Sandra Oakes said about West Brom Building Society:
Awful
Awful I’ll be closing accounts next week
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Trusted Customer
2 hours ago
Date of purchase: 08/05/2025
Friendly staff
Very friendly and efficient.
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.