On time, all paperwork was completed in 10 minutes.
Very impressed, always excellent
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Trusted Customer
Feefo Verified
2 months ago
Excellent service
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Trusted Customer
Feefo Verified
2 months ago
OK
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WI
William
Feefo Verified
GBR
2 months ago
What William said about West Brom Building Society:
The case of the lost book !
I had to phone customer’s service , spoke a a very pleasant lady who talked me through I lost my pay in book.
Everything was explained to me and I was able to get a new book.
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Trusted Customer
Feefo Verified
2 months ago
Friendly and helpful staff
Very pleasant staff and also made a point of informing me I could have made my transaction by telephone which is useful to know for future reference. I have been with the West Brom for many years and...
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Trusted Customer
Feefo Verified
2 months ago
Withdrawing money
Easy no problems Tne girl serving did a quick job and explained it all
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Trusted Customer
Feefo Verified
2 months ago
The staff are always very pleasant and helpful. Nothing is too much trouble for them and they explain everything fully
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AT
Ann Thompson
Feefo Verified
GBR
2 months ago
What Ann Thompson said about West Brom Building Society:
Excellent service excellent staff
Quick and excellent service and gives really good explanation if you have any queries
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Trusted Customer
Feefo Verified
2 months ago
Good
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RF
Roy French
Feefo Verified
2 months ago
What Roy French said about West Brom Building Society:
Excellent service
Constant valve and very nice people who advise with a smile.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.