What John Allsopp said about West Brom Building Society:
Good all round.
Exlsalant frendly and strateforward.
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JW
Julia Worrall
Feefo Verified
GBR
2 hours ago
What Julia Worrall said about West Brom Building Society:
Helpful staff
I was very impressed with how helpful your staff were on the phone. What a pleasure that it was so straightforward to get through to a real person.
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AS
Alan Shelley
Feefo Verified
10 hours ago
What Alan Shelley said about West Brom Building Society:
Excellent
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AM
Arthur Mawby
Feefo Verified
12 hours ago
What Arthur Mawby said about West Brom Building Society:
Good staff; poor system
The service which I received was excellent - patient, polite and helpful. However, it was only necessary because your system would not let me complete the transfer of my savings from the account...
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DE
David Evans
Feefo Verified
GBR
13 hours ago
What David Evans said about West Brom Building Society:
Friendly efficient
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Trusted Customer
Feefo Verified
14 hours ago
Very helpful
The young man was very helpful, gave me all the information I required. Very satisfied.
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AS
Anthony Swain
Feefo Verified
15 hours ago
What Anthony Swain said about West Brom Building Society:
5 star
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Trusted Customer
Feefo Verified
3 days ago
Service with a smile
As always I received first class and very friendly service, greeted by name and with a smile. It is a pleasure doing business with the staff at the Wolverhampton Branch
Gemma G
West Brom Building Society
18 hours ago
It’s great to hear your recent visit was up to our usual high standard and you were greeted personally with a smile. I’ll be sure to pass your kind words on to my colleague. Thanks – Ellena.
Trusted Customer
17 hours ago
No further comment
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GM
Garry Mann
Feefo Verified
GBR
17 hours ago
What Garry Mann said about West Brom Building Society:
Jo..
Jo was amazing very thorough and patient a professional all the way through the process
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Trusted Customer
Feefo Verified
17 hours ago
Polite and no issues understanding the agent to whom I was speaking to.
No issues in processing my request
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.