The service I received was very good and hassle free.
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Trusted Customer
Feefo Verified
2 months ago
Visit
Very good attentive quick and efficient service
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Trusted Customer
Feefo Verified
2 months ago
Happy with the service that I receive.
The service was friendly and quick. When I visit there is never a long queue. It would help if there were more branches in and around Birmingham and that might attract more customers.
Gemma L
West Brom Building Society
2 months ago
It's great to hear you're happy with the service you receive. Thanks for sharing your feedback - Gemma L.
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Trusted Customer
Feefo Verified
2 months ago
Efficient and friendly service .
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Trusted Customer
Feefo Verified
2 months ago
See above
Talked thru' setting up an ISA very comprehensively.
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JP
Julia Parsons
Feefo Verified
2 months ago
What Julia Parsons said about West Brom Building Society:
Great service
Brilliant service many thanks.staff we're polite and informative.
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FB
Floyd Brown
Feefo Verified
2 months ago
What Floyd Brown said about West Brom Building Society:
Person who l dealt with was patient in explaining the process
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CM
Christine Millard
Feefo Verified
2 months ago
What Christine Millard said about West Brom Building Society:
I have used this bank for over 30 years never had any problems staff always helpful
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Trusted Customer
Feefo Verified
2 months ago
I'm not confident with Internet banking, he talked me my options and gave me a little bit of confidence
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JW
Joan Ward
Feefo Verified
GBR
2 months ago
What Joan Ward said about West Brom Building Society:
Don't know what a review title is.
The staff were very helpful and courteous
What more do you what?
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.