I visit Newtown Powys branch usually on a monthly basis to deposit monies in to a deosit account. The counter staff are always freindly and welcoming. I have experienced a rough period recovering...
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Jo
West Brom Building Society
2 months ago
I’m so pleased to hear you look forward to your monthly branch visits. It means a lot to know their kindness and interest in your wellbeing has brought comfort during what must have been a difficult time. I hope your recovery continues to go well and I’ll pass your kind words to the team. Thanks for taking the time to leave such lovely feedback. - Jo
Trusted Customer
2 months ago
Thank you .
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Trusted Customer
Feefo Verified
2 months ago
Immediate attention,
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Trusted Customer
Feefo Verified
2 months ago
Very good
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Trusted Customer
Feefo Verified
2 months ago
Very helpful, finding pragmatic solution when banks were unable to do so.
Staff are always pleasant.
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Trusted Customer
Feefo Verified
2 months ago
Professional service
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Trusted Customer
Feefo Verified
2 months ago
The help to set up a new account was brilliant. The ladies patience was exceptional.
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Trusted Customer
Feefo Verified
2 months ago
Review
Good
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Trusted Customer
Feefo Verified
2 months ago
Very pleasing experience,very nice staff,felt as ease and calm.
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Trusted Customer
Feefo Verified
2 months ago
Fast service , helpful staff
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EL
Elaine
Feefo Verified
GBR
2 months ago
What Elaine said about West Brom Building Society:
Very satisfied with service received.
The counter clerk was very helpful. He was knowledgeable, informative and willing to help. At no time did I feel I was being brushed off. He did clarify a couple of points with a senior member of...
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Ellena
West Brom Building Society
1 month ago
Hi Elaine, it’s wonderful to hear your recent visit was up to our usual high standard. I’m pleased my colleague was helpful and informative and you were able to re-invest your maturing bond. Thanks – Ellena.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.