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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,334

630

100

53

99

5,216

ratings over the past year

Displaying all 12,114 reviews

Trusted Customer

Feefo Verified

2 months ago

West Bromwich service

Cashiers at the West Bromwich are always very helpful and transactions are carried out smoothly, if any information needed readily available through the cashiers.

0

Trusted Customer

Feefo Verified

2 months ago

Efficient and polite

Very good. No problems 😊

0

Trusted Customer

Feefo Verified

2 months ago

It was quick

0

Trusted Customer

Feefo Verified

2 months ago

The staff are qlways very efficient and friendly

Excellent, which every branch I go into, thd staff are always very friendly and helpful.

0

Trusted Customer

Feefo Verified

2 months ago

Nikki was amazing knows me by my personal name and always happy and cheerful when I go in there

Ellena

West Brom Building Society

1 month ago

It’s wonderful to hear how happy and cheerful my colleagues are when you visit us and how personable the experience is for you. We appreciate you taking the time to leave feedback. Thanks – Ellena.

0

Trusted Customer

Feefo Verified

2 months ago

Good service.

Very good service. Helpful and pleasant, obliging staff.

0

Trusted Customer

Feefo Verified

2 months ago

Friendly, helpful service

Helpful and friendly service. Didn't have to queue. Unfortunately, ISA interest rates are significantly lower than some of the competition, so weren't able to invest in West Brom's ISA this year.

Gemma L

West Brom Building Society

2 months ago

It's great to know you received such friendly and helpful service. I’m sorry to hear you feel this way about our interest rates. They’re regularly reviewed by our Product team and I’ll pass your feedback on to them. Thanks - Gemma L.

0

Trusted Customer

Feefo Verified

2 months ago

Tried to use the internet to transfer some money to a new account. Could not. Rang an assistant he was unable to help.

Ellena

West Brom Building Society

2 months ago

I'm sorry to hear about the issues you've experienced. I'll ask a colleague to give you a call to talk about this further. Thanks for taking the time to leave feedback. - Ellena.

0

Trusted Customer

Feefo Verified

2 months ago

Excellent service

Friendly and professional. Knowledgeable about products and gave good advise.

0

JE

Julie Evans

Feefo Verified

2 months ago

What Julie Evans said about West Brom Building Society:

Excellent

Prompt, friendly and effective service.

0

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