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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,334

630

100

53

99

5,216

ratings over the past year

Displaying all 12,114 reviews

Trusted Customer

Feefo Verified

2 months ago

Excellent

Staff are excellent do what you want and give you good advice

0

Trusted Customer

Feefo Verified

2 months ago

Brilliant

Amazing so helpful And really prompt at getting our mortgage through

Ellena

West Brom Building Society

1 month ago

I’m delighted to hear how positive your experience was. It’s great to know how helpful my colleagues were and how prompt the process was. Thanks for taking the time to leave feedback. – Ellena.

0

Trusted Customer

Feefo Verified

2 months ago

beatiful

0

Trusted Customer

Feefo Verified

2 months ago

Smooth and efficient service.

0

Trusted Customer

Feefo Verified

2 months ago

Staff were very polite, knowledgeable and helpful. I did not quite receive what I was hoping for regarding paperwork, but I was transferring my account to a primarily online account over the phone....

Gemma G

West Brom Building Society

1 month ago

Thanks for sharing your feedback. I’m glad to hear my colleagues were polite and helpful. I’m sorry you didn’t receive what you were hoping for. I’m going to ask a colleague to give you a call to talk about this further and I’ll share your comments about the interest rates with our product team. – Gemma G.

0

Trusted Customer

Feefo Verified

2 months ago

Help......

Consistent, caring and understanding. I was helped to resolve a problem and, whilst stressed by the nature of the issue, was reassured by the actions of both staff.

Laj

West Brom Building Society

1 month ago

Thanks for your feedback. I’m pleased to hear my colleagues were caring, understanding and gave reassurance when resolving the issue for you. – Laj.

0

AT

Angpassang Tamang

Feefo Verified

GBR

2 months ago

What Angpassang Tamang said about West Brom Building Society:

My question resolved quickly

Excellent service

0

Trusted Customer

Feefo Verified

2 months ago

Friendly staff.

Friendly staff. Queues not too long

0

Trusted Customer

Feefo Verified

2 months ago

Very helpful and good advice

0

JN

Jean Norwood

Feefo Verified

2 months ago

What Jean Norwood said about West Brom Building Society:

Service was very good thank you.

0

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