Very happy with the teller Aamara's service and help. No complaints at all.
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Trusted Customer
Feefo Verified
4 days ago
Always a pleasant experience at WB Blackheath
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JB
James Bentley
Feefo Verified
4 days ago
What James Bentley said about West Brom Building Society:
New mortgage deal
Excellent service, well knowledgeable, had all the answers we needed and had the outcome that exceeded our expectations
Jo
West Brom Building Society
3 days ago
It’s fantastic to hear my colleague was able to answer all your questions and help secure you a new mortgage deal that exceeded your expectations. Thanks James, for sharing your experience and I’ll pass on your kind words. - Jo
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Trusted Customer
Feefo Verified
4 days ago
Quick friendly service. Very helpful cashiers.
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Trusted Customer
Feefo Verified
4 days ago
Excellent as always.
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Trusted Customer
Feefo Verified
5 days ago
Helpful, courteous informative
Professional and informative
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Trusted Customer
Feefo Verified
5 days ago
Great service as always
Great service as always in Dudley! Down to earth team a credit to yeh society!!
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Trusted Customer
Feefo Verified
5 days ago
Polite, helpful
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Trusted Customer
Feefo Verified
5 days ago
Fantastic
The service is so friendly and informative. It is so refreshing to actually speak to a human being who is local.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.