What Kathleen Cronin said about West Brom Building Society:
Good work
Was Understanding and compassionate gave good advice
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Trusted Customer
Feefo Verified
1 month ago
Very pleased.
Seen on time very well informed.
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WC
Wilfred Christian
Feefo Verified
GBR
1 month ago
What Wilfred Christian said about West Brom Building Society:
Good service
Things done quickly
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AR
Arthur Richards
Feefo Verified
GBR
1 month ago
What Arthur Richards said about West Brom Building Society:
Web save
Excellent communication
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Trusted Customer
Feefo Verified
1 month ago
highly recommended
very quick and polite, easy to deal with
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Trusted Customer
Feefo Verified
1 month ago
Opened a bond.
Helpful, polite and efficient.
Opened a bond at the counter. All explained. Completed in less than 15 minutes.
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Trusted Customer
Feefo Verified
1 month ago
Lovely!
Lovely humans work there. They will pick up the phone and take your call. Yes, they are helpful and knowledgeable. Yes, they seem to care about their customers. They have real branches too. I...
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Laj
West Brom Building Society
1 month ago
Thanks for your kind words. I’m pleased to hear you had such a positive experience with us. It means a lot to know you found us helpful, easy to reach and genuinely caring. We really appreciate your recommendation. - Laj
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Trusted Customer
Feefo Verified
1 month ago
Good up yo point
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Trusted Customer
Feefo Verified
1 month ago
Branch visit
Very comfortable, answered all my questions. Process was nice and easy. Staff were very helpful.
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Trusted Customer
Feefo Verified
1 month ago
All the staff at Bearwood Branch are very friendly, pleasant and welcoming. It's not very often that there's a queue but if there is the cashier gives a nod and says she/he won't be long, then says...
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Ellena
West Brom Building Society
1 month ago
It’s wonderful to hear that my colleagues at our Bearwood branch were so helpful with your recent account transfer and always welcoming and friendly when you visit them. I’ll be sure to pass your kind words on. Thanks – Ellena.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.