What Harjinder Cheema said about West Brom Building Society:
Great service.
Fast and friendly.
0
Share
GF
Graeme Faithorn
Feefo Verified
GBR
1 month ago
What Graeme Faithorn said about West Brom Building Society:
Good job!
Professional and courteous. They were training a new member of staff.
0
Share
Trusted Customer
Feefo Verified
1 month ago
Excellent service and help & advise
Very helpfull and clear.helped me and friendly.excellent service.helped me add to an exsisting isa . Friendly and explained clearly
Gemma L
West Brom Building Society
1 month ago
We're so pleased to hear you found our service helpful, friendly and easy to understand. We're glad we could help you add to your existing ISA and we appreciate you taking the time to share your experience. - Gemma L.
0
Share
JH
Julia Harrison
Feefo Verified
GBR
1 month ago
What Julia Harrison said about West Brom Building Society:
Pity all staff aren’t so great at their job.
The service was good, but could have been better. The first person I saw was not helpful or Personable. I went in the second time and this person was great. Shame I saw the first gentleman before I...
Read more
Gemma G
West Brom Building Society
1 month ago
Hi Julia. Thanks for taking the time to share your comments with us. I’m sorry your first visit wasn’t up to our usual high standards. It’s great to hear on your second visit my colleague was able to understand your needs and helped you find the right solution. If you’d like to talk about this further, please call our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. – Gemma G.
0
Share
WH
Walter Handsaker
Feefo Verified
GLP
1 month ago
What Walter Handsaker said about West Brom Building Society:
Keep up the good work
Friendly efficient service
0
Share
Trusted Customer
Feefo Verified
1 month ago
local friendly and shops in town
local friendly and shops in town
0
Share
Trusted Customer
Feefo Verified
1 month ago
Would recommend West Brom
Good advice and professional approach
0
Share
ES
Emma Scott
Feefo Verified
USA
1 month ago
What Emma Scott said about West Brom Building Society:
Excellent when completing mortgage
Excellent service and efficient. No hassle and easy to work with.
Jo
West Brom Building Society
1 month ago
It’s wonderful to hear your mortgage journey was such a positive experience. We’re delighted the process was straightforward and hassle-free. Thanks for sharing your feedback. - Jo
0
Share
Trusted Customer
Feefo Verified
1 month ago
Friendly service and ready to help
Staff always very friendly and helpful and respectful
0
Share
HM
Hazel Mansell
Feefo Verified
GBR
1 month ago
What Hazel Mansell said about West Brom Building Society:
Good
Extremely friendly and helpful and helped me with my request.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.