What Walter Handsaker said about West Brom Building Society:
Keep up the good work
Friendly efficient service
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Trusted Customer
Feefo Verified
1 month ago
local friendly and shops in town
local friendly and shops in town
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Trusted Customer
Feefo Verified
1 month ago
Would recommend West Brom
Good advice and professional approach
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ES
Emma Scott
Feefo Verified
USA
1 month ago
What Emma Scott said about West Brom Building Society:
Excellent when completing mortgage
Excellent service and efficient. No hassle and easy to work with.
Jo
West Brom Building Society
1 month ago
It’s wonderful to hear your mortgage journey was such a positive experience. We’re delighted the process was straightforward and hassle-free. Thanks for sharing your feedback. - Jo
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Trusted Customer
Feefo Verified
1 month ago
Friendly service and ready to help
Staff always very friendly and helpful and respectful
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HM
Hazel Mansell
Feefo Verified
GBR
1 month ago
What Hazel Mansell said about West Brom Building Society:
Good
Extremely friendly and helpful and helped me with my request.
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AD
Andrew Dean
Feefo Verified
GBR
1 month ago
What Andrew Dean said about West Brom Building Society:
Great service
The service was amazing. Professional but friendly customer service agent who was very polite and efficient.
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SC
Steven Crump
Feefo Verified
1 month ago
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Trusted Customer
Feefo Verified
1 month ago
Always friendly and helpful
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Trusted Customer
Feefo Verified
1 month ago
Good experience
Gentleman listened and answered my questions about changed to name on account due to marriage. Directed to correct form to complete.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.