What Subhash Lata said about West Brom Building Society:
75. Very proffessional and nice
It is excellent and thorough and very professional in their approach to their work
Nice office to go in
And clean
And friendly workers
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AH
Andrew Henderson
Feefo Verified
GBR
25 days ago
What Andrew Henderson said about West Brom Building Society:
Query resolution first class
I needed to place a phone call with an account enquiry, the customer service team were great and knew about the issue and put me at ease very quickly. Everything was resolved in that first call and...
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Gemma G
West Brom Building Society
22 days ago
Hi Andrew. Thanks for your wonderful feedback. We’re so pleased our colleagues resolved your query on the first call and made you feel valued. We’ll be sure to share your kind words with the team. – Gemma G.
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Trusted Customer
Feefo Verified
25 days ago
Great and helpful counter staff
Always a good and efficient service
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Trusted Customer
Feefo Verified
25 days ago
Smiley welcome
We went into our usual branch and were met by welcoming smiles. The assistant was very helpful and competent as usual.
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Trusted Customer
Feefo Verified
25 days ago
Patient, thoughtful, attentive and relevant
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AE
Alan Edmonds
Feefo Verified
GBR
25 days ago
What Alan Edmonds said about West Brom Building Society:
Recent Visit
My account is managed via the Blackheath branch, staff are always very pleasant and handle my requests and transactions very professionally. The counter is well staffed and waiting time is to an...
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Ellena
West Brom Building Society
22 days ago
Hi Alan, it’s great to hear our Blackheath branch are aways friendly and professional, and the counter is always well staffed. We appreciate your feedback. Thanks – Ellena.
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Trusted Customer
Feefo Verified
25 days ago
Recommend Sedgley Branch.
I regularly use your Sedgley Branch. The ladies there are always very pleasant and helpful.
Ellena
West Brom Building Society
22 days ago
Thanks for leaving feedback about our Sedgely branch. It’s so lovely to hear how pleasant and helpful my colleagues are when you visit. I’ll be sure to pass your kind words on. – Ellena.
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Trusted Customer
Feefo Verified
25 days ago
Excellent
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CB
Ceris Barrett
Feefo Verified
25 days ago
What Ceris Barrett said about West Brom Building Society:
Very efficient, friendly service
Very efficient, friendly service
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Trusted Customer
Feefo Verified
25 days ago
Very good service
The service was very good with the phone being answered quickly by people who understood what I needed.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.