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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,836

737

114

72

98

5,857

ratings over the past year

Displaying all 5,857 reviews
IM
Ian Moseley
Knowle
1 day ago
Date of purchase: 06/13/2025
What Ian Moseley said about West Brom Building Society:
Personal service
Friendly, polite and efficient - that’s all I want when I go in to the local branch !
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Trusted Customer
1 day ago
Date of purchase: 06/14/2025
I've realised I can bank on line even with apassbook
Excellent. Stella was polite and very informative. We moved house some 150 miles away, and this was the first time we've managed to get back while the branch was open. I only wanted my pass book up...

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Trusted Customer
1 day ago
Date of purchase: 06/13/2025
No Options offered
Unable to provide us a better account option, disappointing service from a local business to me. We will look elsewhere....
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KA
Kathryn
Manchester
1 day ago
Date of purchase: 06/13/2025
What Kathryn said about West Brom Building Society:
Helpful, kind and supportive.
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Trusted Customer
1 day ago
Date of purchase: 06/13/2025
Very good very nice lady
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Trusted Customer
1 day ago
Date of purchase: 06/13/2025
5 star
Efficient, professional and helpful
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Rachel Dixon
Kingswinford
1 day ago
Date of purchase: 06/13/2025
What Rachel Dixon said about West Brom Building Society:
Always a friendly service.
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Trusted Customer
1 day ago
Date of purchase: 06/13/2025
Recent phone call
Friendly and knowledgeable staff.
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Trusted Customer
1 day ago
Date of purchase: 06/13/2025
Assistance with login
I spoke to a very helpful girl.
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MB
Margaret Bennett
1 day ago
Date of purchase: 06/13/2025
What Margaret Bennett said about West Brom Building Society:
Excellent service as usual the girls are always very efficient
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.