What Paul Smith said about West Brom Building Society:
Excell3nt
Staff FANTASTIC !
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Trusted Customer
Feefo Verified
2 hours ago
Very satisfying, made me feel at ease. My phone call was about what I thought could be a possible scam. It turns out it was a genuine email from the West Brom. I felt reassured and praised for...
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Trusted Customer
Feefo Verified
2 hours ago
Great Redditch Branch
I have always found the staff to be polite, friendly and knowledgeable about the products they have.
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Trusted Customer
Feefo Verified
2 hours ago
Great service
When I visited the West Bromwich branch yesterday I was very pleased with the service I received. The lady who dealt with me was very helpful, nothing was too much trouble.
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Trusted Customer
Feefo Verified
2 hours ago
Problem solved quickly
The service I got when speaking to the customer service agent (Azi) was as excellent - he made the effort to check exactly why there was a problem with my account transfer - it’s just a shame that it...
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Trusted Customer
Feefo Verified
6 hours ago
Helpful, friendly branches.
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Trusted Customer
Feefo Verified
1 day ago
Excellent service
Turned up at wrong branch to register power of attorney we went to stourbridge but appointment was for great bridge. Manager saw us at stourbridge branch as we had accidently booked wrong branch. He...
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JA
John Allsopp
Feefo Verified
GBR
10 hours ago
What John Allsopp said about West Brom Building Society:
Good all round.
Exlsalant frendly and strateforward.
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JW
Julia Worrall
Feefo Verified
GBR
10 hours ago
What Julia Worrall said about West Brom Building Society:
Helpful staff
I was very impressed with how helpful your staff were on the phone. What a pleasure that it was so straightforward to get through to a real person.
Jo
West Brom Building Society
4 hours ago
I’m pleased to hear how impressed you were with the helpful support you received and how easy it was to speak to a real person. Thanks Julia for your feedback - Jo
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AS
Alan Shelley
Feefo Verified
18 hours ago
What Alan Shelley said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve...