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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,616

683

103

50

104

5,556

ratings over the past year

Displaying all 10,990 reviews

Trusted Customer

Feefo Verified

5 months ago

Happy visit

Quick and pleasant and efficient

0

Trusted Customer

Feefo Verified

5 months ago

Always great service

I always receive excellent service from friendly, pleasant and very knowledgeable staff.

0

Trusted Customer

Feefo Verified

5 months ago

Very good. Will you ever have an app so i can ping money to my other accounts ? The weekday hours you are open, i am in work, so stuck with a Saturday. If you had an app i would not need to come...

Gemma L

West Brom Building Society

5 months ago

Thanks for your feedback. We're continuing to invest into our customers online experience, and I'll share your comments with the relevant team. In the meantime, we do have an online savings portal which you can find out more information about how it works here. – Gemma L.

0

Trusted Customer

Feefo Verified

5 months ago

The service was as friendly and helpful as always

0

PM

Patrick Massey

Feefo Verified

5 months ago

What Patrick Massey said about West Brom Building Society:

Efficient and helpful.

0

AR

Adrian Roche

Feefo Verified

AZE

5 months ago

What Adrian Roche said about West Brom Building Society:

Transfer

Why does your money transfer system take so long and why don’t you develop electronic banking, suggests to me you like to hold on to people’s money longer than is needed, this is to your advantage...

Julian

West Brom Building Society

5 months ago

We appreciate you taking the time to leave us feedback. We're continuing to work on improving a customers online experience and I'll be sure to pass your feedback onto the relevant department for. As we’re a building society, electronic transfers take a little longer to arrive in your account when compared to a bank. I apologise if this has caused you any inconvenience. If you'd like to talk about this further, please call our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. -Julian.

0

Trusted Customer

Feefo Verified

5 months ago

Excellent customer service

0

Trusted Customer

Feefo Verified

5 months ago

Polite and straightforward

0

SC

Stephen Castle

Feefo Verified

5 months ago

What Stephen Castle said about West Brom Building Society:

Visit To West Bromwich Building Society on Monday 24th November

Very professional and polite at all times.

0

Trusted Customer

Feefo Verified

5 months ago

excellent service

0

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