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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,617

683

103

50

104

5,557

ratings over the past year

Displaying all 10,991 reviews

Trusted Customer

Feefo Verified

5 months ago

Most helpful when opening my savings account

0

Trusted Customer

Feefo Verified

5 months ago

Really helpful. We were so pleased we sent a comment to the branch manager congratulating them on their service.

Julian

West Brom Building Society

5 months ago

I’m so glad the team made such a great impression - thanks for sharing your experience with us. Julian

0

Trusted Customer

Feefo Verified

5 months ago

Goo

Your staff, whatever branch I use, are always pleasant and helpful.

0

DC

David Cookson

Feefo Verified

GBR

5 months ago

What David Cookson said about West Brom Building Society:

My answer to any possible reduction of annual ISA amounts in the Budget !

Friendly and efficient as per usual. After explaining the latest Society interest ISA rates, a money transfer from one of my savings accounts to a One year Fixed Rate ISA was made to my complete...

Ellena

West Brom Building Society

5 months ago

It’s great to hear your recent visit was up to our usual high standard and you were able to secure a great new rate with such ease. We appreciate you taking the time to leave us your feedback. Thanks- Ellena

0

CW

Charles Webb

Feefo Verified

GBR

5 months ago

What Charles Webb said about West Brom Building Society:

Extremely helpful

0

Trusted Customer

Feefo Verified

5 months ago

Great Building Society

Excellent service, helpful and professional staff

0

Trusted Customer

Feefo Verified

5 months ago

Always a speedy service and the staff are always welcoming and helpful

0

Trusted Customer

Feefo Verified

5 months ago

Poor service

Very poor. No-one was able to answer my query regarding transferring money from one account to another!! Something as basic as this was not taught to staff. It seems you have to close the existing...

Laj

West Brom Building Society

5 months ago

I’m sorry to hear you feel this way. I'll share your comments with the relevant team to review and apply any learnings going forward. If you’d like to talk about this further, please call our Customer Care team on 0345 241 0607 or e-mail customercare@westbrom.co.uk. Thanks- Laj.

0

Trusted Customer

Feefo Verified

5 months ago

No fuss, polite service

0

Trusted Customer

Feefo Verified

5 months ago

Really friendly service

0

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