What Llinos Ellis said about West Brom Building Society:
Highly recommend
I had a telephone appointment with Mohammed and he was friendly but professional and thorough
Gemma L
West Brom Building Society
5 months ago
Hi Llinos. It’s great to hear you’d recommend us and that you received friendly and professional service from Mohammed. I’ll be sure to pass on your kind words, they’ll mean a lot to him. Thanks - Gemma L.
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Trusted Customer
Feefo Verified
5 months ago
Very good service all ways polite and friendly
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Trusted Customer
Feefo Verified
5 months ago
Excellent customer service.
Lovely customer service. Very welcoming and efficient.
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Trusted Customer
Feefo Verified
5 months ago
Excellent customer service.
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JL
John Langton
Feefo Verified
GBR
5 months ago
What John Langton said about West Brom Building Society:
Frendly staff
Friedly staff knew their jobs and sought easiest way to sort my requests quicker
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Trusted Customer
Feefo Verified
5 months ago
Excellent help on the phone
Quick answer on the phone, no huge number of options to select. Very helpful member of staff, fully answered my query.
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Trusted Customer
Feefo Verified
5 months ago
West Bromwich BS
Friendly, helpful, concise and to the point!
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GB
Glenn Bates
Feefo Verified
GBR
5 months ago
What Glenn Bates said about West Brom Building Society:
Always a pleasure
Very friendly staff. Request dealt with quickly. Update message to confirm transaction.
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JT
Jayne Taylor
Feefo Verified
5 months ago
What Jayne Taylor said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.