What Zafar Iqbal said about West Brom Building Society:
Very good
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Trusted Customer
Feefo Verified
3 months ago
money transfer form one account to another
good friendly person served me made an error fully explained & corrected his mistake
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Trusted Customer
Feefo Verified
3 months ago
Always receive excellent service from friendly staff
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Trusted Customer
Feefo Verified
3 months ago
Excellent so well loved
Very friendly and very efficient
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GC
Glenn Cockbill
Feefo Verified
3 months ago
What Glenn Cockbill said about West Brom Building Society:
Bonus cost nothing manners
Always nice and friendly and it’s nice to talk to somebody when you’re demanding money over or when you receive it keep a good work up
Gemma G
West Brom Building Society
3 months ago
Hi Glenn. We’re glad to hear you found our colleagues friendly and easy to deal with. Your feedback is appreciated and we’ll pass it on to the team. Thanks – Gemma G.
GC
Glenn Cockbill
3 months ago
Great service 👍🏼
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Trusted Customer
Feefo Verified
3 months ago
Very helpful
Very easy to book appointment to discuss mortgage.
Mortgage advisor called when arranged & was very helpful in advice given.
Gemma L
West Brom Building Society
3 months ago
Thanks for your lovely feedback. It's really great to hear booking a mortgage appointment was straightforward and the advice you were given was helpful. - Gemma L.
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Rajinder Aujla
Feefo Verified
GBR
3 months ago
What Rajinder Aujla said about West Brom Building Society:
Service with a smile 😊
Was served by a lovely young lady called *Personal information removed by Feefo*, its always a pleasure to pop into the new square branch staff is always lovely and ask how you are 😊 👌🏼
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Trusted Customer
Feefo Verified
3 months ago
lost capital
I thought the issues were relatively complex but they were resolved and I was reassured.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.