What Susan Barker said about West Brom Building Society:
Quick & Easy
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KB
Kevin Beeley
Feefo Verified
GBR
2 months ago
What Kevin Beeley said about West Brom Building Society:
Excellent
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JE
Josephine Etsibah
Feefo Verified
GBR
2 months ago
What Josephine Etsibah said about West Brom Building Society:
Always helpful
Very courteous and helpful
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Trusted Customer
Feefo Verified
2 months ago
Promptly answered phone. Polite and helpful .provided the information requested and offered to post it, so I have confirmation of all interest paid for tax purposes.
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Trusted Customer
Feefo Verified
2 months ago
Very helpful lady who answered my call
Excellent
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Trusted Customer
Feefo Verified
2 months ago
Polite staff
The staff in the Harborne branch was very polite and knowledgeable .
A very pleasant experience
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SM
Sonya McGowan
Feefo Verified
GBR
2 months ago
What Sonya McGowan said about West Brom Building Society:
Brill
Very good
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BB
Beverley Bramhall
Feefo Verified
GBR
2 months ago
What Beverley Bramhall said about West Brom Building Society:
Excellent customer service. All my questions answered.
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SK
Stuart Knowles
Feefo Verified
GBR
2 months ago
What Stuart Knowles said about West Brom Building Society:
Good and friendly and very helpful
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Trusted Customer
Feefo Verified
2 months ago
Excellent telephone service
Phone answered in a reasonable amount of time.
My query was dealt with quickly and efficiently
Jo
West Brom Building Society
2 months ago
Thanks for sharing your experience. It’s great to hear your call was answered promptly and your query was handled quickly and efficiently. – Jo
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.