Very good service. Very helpful and informative. Thank you
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Trusted Customer
Feefo Verified
2 months ago
Spot on service
Courteous and efficient service by your staff.
Shirley branch was open until 1700 which is later than several branches nearer to home and was a more convenient time slot for me.
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Trusted Customer
Feefo Verified
2 months ago
Happy customer
The staff were efficient friendly and helpfu
My transaction went smoothly and I came away happy
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RJ
Raymond Jordan
Feefo Verified
GBR
2 months ago
What Raymond Jordan said about West Brom Building Society:
The adviser understood my request and acted with speed and clarity. Very professional.
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Trusted Customer
Feefo Verified
2 months ago
Efficient and friendly service. Pleased the branch is still open unlike many other banks etc.
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Trusted Customer
Feefo Verified
2 months ago
real helpful knowledgable person speaking colloquial English on the helpline
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Trusted Customer
Feefo Verified
2 months ago
Everyone in the Knowle branch is very helpful and friendly. Personal service every visit.
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ML
Margaret Lauder
Feefo Verified
2 months ago
What Margaret Lauder said about West Brom Building Society:
I was given information that I wanted
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Trusted Customer
Feefo Verified
2 months ago
Excellent Service
The person I spoke to was very helpful and not only fixed my issue but also gave me the information I was looking for and set it up so I would receive the information I needed on a regular basis.
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JA
Jean Allsop
Feefo Verified
GBR
2 months ago
What Jean Allsop said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.