Polite, efficient service . When I phoned I got the usual , "we are experiencing a high call volume."..etc, but, I didn't have very long to wait and my problem was quickly resolved.
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Trusted Customer
Feefo Verified
2 months ago
Pleasant staff
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MH
Mohammed Hussain
Feefo Verified
GBR
2 months ago
What Mohammed Hussain said about West Brom Building Society:
excellent customer service
excellent
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OL
Oliver Ligertwood
Feefo Verified
GBR
2 months ago
What Oliver Ligertwood said about West Brom Building Society:
Tax certificate
Very helpful and keen to help everything was sorted successfully
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Trusted Customer
Feefo Verified
2 months ago
Friendly and knowledgeable staff. No problem with doing the transaction I required.
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DV
David Vaughan
Feefo Verified
GBR
2 months ago
What David Vaughan said about West Brom Building Society:
All round good local society
Pleasant knowledgeable staff with prompt service
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Trusted Customer
Feefo Verified
2 months ago
I am very pleased with this service and it doesn’t take long with the process….The team are very professional and helpful in all situation…
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Trusted Customer
Feefo Verified
2 months ago
Ten out of ten
Extremely helpful I couldn’t wish for a better experience thank you
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Trusted Customer
Feefo Verified
2 months ago
Staff courteous & professional. Greeted with a smile which is a change in these times..
Service efficient.
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AB
Amreen Bi
Feefo Verified
GBR
2 months ago
What Amreen Bi said about West Brom Building Society:
Best branch
Absolutely amazing polilte and smiley workers and always help you with whatever we need help with
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.