All good, no problems. As usual all went well when I needed to check in at the West Brom. Very happy.....
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Trusted Customer
Feefo Verified
2 months ago
Good service
Monica was friendly and efficient. Most reassuring and a pleasure to speak with.
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Trusted Customer
Feefo Verified
2 months ago
West Bromwich Savings Account
Very happy. Impressive. Friendly and Courteous.
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Trusted Customer
Feefo Verified
2 months ago
Excellent branch staff
Staff in the Redditch branch (in particular *Personal information removed by Feefo*) were extremely flexible, helpful and efficient, and cheerful and pleasant into the bargain, as we embarked on a...
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Gemma G
West Brom Building Society
2 months ago
Thanks for taking the time to share your experience. It’s fantastic to hear my colleague was helpful, flexible and cheerful while supporting you through a complex procedure. I’ll pass your comments onto the team. – Gemma G.
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AJ
Alwynn Jones
Feefo Verified
IRN
2 months ago
What Alwynn Jones said about West Brom Building Society:
Excellent
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EW
Edward William
Feefo Verified
USA
2 months ago
What Edward William said about West Brom Building Society:
Great Mortgage Advisors
Although I didn’t go through any application process the willingness to help was definitely there. The mortgage advisor called me back when they promised and was very polite.
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AW
Adele Wistance
Feefo Verified
GBR
2 months ago
What Adele Wistance said about West Brom Building Society:
I think having the use of a pass book is very good
Very good, staff are always helpful and nice.
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Trusted Customer
Feefo Verified
2 months ago
Phone enquiry
Great being able to speak to a real person straight away , well informed people with great people skills .
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Trusted Customer
Feefo Verified
2 months ago
West Brom Perry Barr
Good efficuent service. Friendly and helpful staff.
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SM
Shaun Mills
Feefo Verified
GBR
2 months ago
What Shaun Mills said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.